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CopperPoint Insurance Companies · 2 months ago

Claims Assistant Commercial P and C

Phoenix, Arizona, United States

Full-time

Hybrid

New Grad, Entry Level

$40K/yr - $60K/yr

CopperPoint Insurance Companies is a leading provider of workers’ compensation and commercial insurance solutions. They are seeking a Claims Assistant to support the Commercial Property & Casualty Claims team by assisting claims adjusters and managing low complexity claims from start to finish, ensuring a positive experience for customers.

Insurance

Responsibilities

Support claims investigation and resolution as directed by claims adjusters, including obtaining law enforcement records, coordinating inspections, paying invoices, and obtaining documents from policyholders

Draft and send routine correspondence to policyholders and third-party claimants

Respond to incoming communications from policyholders, claimants, and other third parties, resolving low-complexity issues independently and escalating urgent matters as appropriate

Provide administrative support to adjusters, ensuring claim files in Guidewire are accurate, complete, and compliant with claims guidelines

Process simple claim payments as directed by claims adjusters

Handle low-complexity claims (i.e., windshield claims)

Intake, create, and assign commercial automobile, general liability, inland marine, and property claims in Guidewire Claims Center