Servicing Correspondence Coordinator I jobs in United States
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Primary Residential Mortgage ยท 2 weeks ago

Servicing Correspondence Coordinator I

positionCentennial Park, Arizona, United States
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Primary Residential Mortgage is a company specializing in mortgage services, and they are seeking a Servicing Correspondence Coordinator I. This role will be responsible for automating correspondence processes and ensuring timely communication with borrowers to enhance customer experience.

Financial ServicesReal EstateResidential
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H1B Sponsor Likelynote

Responsibilities

Facilitation between Servicing, Biztech, and Compliance to assist with letter automation and change management
Point of contact for non-collection letters within the business
Knowledgeable in SMS Letter Tool, OLLW functionality, and Newcourse programming
Provides weekly reporting of letter status, blockers, deadlines, etc
Participation in weekly letter calls
Provide education to the business on letter rules and criteria
Assists with letter template creation within the requirements of the letter tool
Support standardization of letter automation through process mapping and planning
Owner of NTC dictionary, letter tag descriptions, and a change log of letter programming logic, housed within Sharepoint
Work constructively with business units, senior management and third parties

Qualification

Analytical skillsCommunication skillsProblem-solving skillsLucid Charts certificationMBA CMS certificationSix Sigma certificationOrganizational skillsTime managementRelationship managementTeam-buildingWork collectivelyDiverse perspectiveNegotiationAttention to detailWork independently

Required

Possess strong communication, analytical, and problem-solving skills
Excellent verbal and written communications skills, relationship management, client facing, negotiation, team-building, and problem-solving
Possess strong organizational and time management skills
A sharp eye for identifying weak points in processes and organizational structures
Experience working for multiple areas of a single business to promote diverse perspective

Preferred

High attention to detail
Ability to work and to deliver content under tight deadlines
Ability to work independently and collectively

Company

Primary Residential Mortgage

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Primary Residential Mortgage provides home financing services.
dateFounded in 1998
location
Salt Lake City, Utah, USA
people-size1001-5000 employees
web-link
http://primaryresidentialmortgage.com

H1B Sponsorship

Primary Residential Mortgage has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2021 (2)
2020 (3)

Funding

Current Stage
Late Stage

Leadership Team

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Jeff Zitting
Co-founder
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Company data provided by crunchbase