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North American Lighting, Inc. · 3 weeks ago

Business Systems Analyst - I

Muscle Shoals Plant

Full-time

Onsite

New Grad, Entry Level

$55K/yr - $75K/yr

0+ years exp

North American Lighting, Inc. is seeking a Business Systems Analyst who will provide comprehensive support for business systems and end-user technology. The role involves reviewing and maintaining business systems, developing technical solutions, and assisting users with hardware and software issues.

ComputerElectronicsManufacturing

H1B Sponsor Likely

Responsibilities

Monitors, logs, prioritizes, and dispatches support calls utilizing the IT support center software

Performs troubleshooting, identifies issues, and resolves technical problems with PC-based hardware, software, and assigned business systems for end-users

Participates in on-call rotation to troubleshoot and resolve systems issues

Performs moves, additions, and replacement of user equipment

Installs new equipment and performs hardware upgrades, including device imaging and configuration

Performs and/or assists with the implementation of software rollouts, patches, and upgrades

Maintains test environments and plans/coordinating testing and upgrades for supported applications

Maintains and supports core ERP, MES and business applications; develops and maintains reports, workflows and automations

Performs user requests for development, system authorization, and data access

Maintains up-to-date expertise in assigned business applications and systems

Utilizes the Change Management process for system and application updates

Creates and maintains technical support documentation

Verifies software licensing is maintained to ensure legal compliance

Works with Corporate Training to address end-user training issues; develops training materials and/or conducts training sessions

Participates in and supports team projects and other duties as assigned

Supports IT security initiatives as directed by management and company policy

Qualification

ERP supportSQLAzure cloud servicesApplication development languagesNetworking principlesTechnical documentationAnalytical skillsCommunication skillsTeam collaborationProject management

Required

Bachelor's degree in computer science, Information Technology, or related discipline plus 0–2 years of related work experience

Associate's degree in computer science, Information Technology, or related discipline plus 2–4 years of related work experience

High School diploma or GED plus 4–6 years of related work experience

Professional certifications (e.g., CompTIA A+, Microsoft Certified Professional) preferred

Familiarity with one or more application development languages

Proficiency in standard business software

Technical understanding of OSI Model, networking principles, and TCP/IP

Strong analytical and problem-solving skills with attention to detail

Organization, prioritization, planning, and project management capabilities

Effective written and verbal communication and presentation skills

Ability to interact confidently with individuals at all levels and maintain composure under pressure

Ability to work independently and collaboratively as part of a team

Preferred

Supporting ERP, MES, and other business applications, as well as PC-based hardware and software

Working with multiple operating systems, including Windows, Android, and Linux

Using SQL Server and writing structured query language (SQL) scripts

Using Azure cloud services (Office365, Power BI, Power Apps, OpenAI Studio)

Benefits

World class health insurance plans

Award winning 401k plan

Relocation assistance

Paid time off (vacation, sick, holidays, etc)

Supplier discounts (wireless, computer, vehicle, etc)

Company sponsored wellness program including gym reimbursement

Company

North American Lighting, Inc.

Glassdoor3.7

North American Lighting, Inc., member of the Koito Group of Companies, is the largest Tier-1 automotive exterior lighting supplier in North America.

Founded in 1983

Paris, Illinois, USA

1001-5000 employees

http://www.nal.com

H1B Sponsorship

North American Lighting, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (28)

2024 (26)

2023 (19)

2022 (39)

2021 (34)

2020 (49)