Fivestone Management · 4 weeks ago
Coworking Manager
Willow Park, Texas, United States
Full-time
Onsite
Mid Level
3+ years expFivestone Management, LLC is a property management company based in Fort Worth, Texas, offering comprehensive solutions for the real estate industry. The Coworking Manager is responsible for delivering exceptional hospitality experiences and ensuring smooth operations in a shared workspace, while managing staff and fostering a positive community environment.
Real Estate
No H1B
Responsibilities
Recruit, hire, train, and supervise Workspace Concierge and support team
Set service standards and ensure accountability among team members
Create and manage staff schedules for optimal coverage
Cultivate a motivating, respectful, and high-performance team culture
Ensure all areas of the workspace are clean, functional, and well-maintained
Maintain high standards across shared spaces: lounges, meeting rooms, coffee station, etc
Manage relationships with vendors (cleaning, maintenance, IT, internet, etc.)
Oversee inventory of hospitality and operational supplies
Serve as the primary point of contact for members and guests
Deliver an exceptional welcome experience and ongoing member satisfaction
Address escalated concerns with professionalism and urgency
Build meaningful relationships with members to boost retention and community spirit
Collaborate on marketing and outreach initiatives to grow membership
Organize community events, networking opportunities, and workshops
Monitor member engagement and introduce retention strategies
Seek and nurture partnerships with local businesses and thought leaders
Maintain accurate operational documentation: SOPs, incident logs, shift reports
Track workspace occupancy, member usage, and prepare performance reports
Assist with budget tracking, invoice processing, and vendor payments
Recommend operational enhancements to increase efficiency and member value
Qualification
Required
3+ years of management experience in coworking, hospitality, office operations, or a similar environment
Proven leadership and team development skills
Strong organizational and time management abilities
Excellent interpersonal and communication skills
Tech-savvy — comfortable with coworking platforms, booking software, and business
Creative problem-solver who thrives in a dynamic, service-oriented space
Benefits
Competitive Compensation Package
Medical + Dental + Vision Coverage
401K + Company Match
Life Insurance + Long Term Disability Coverage – 100% Company Paid
Health Savings Account (HSA)
Gym Reimbursement Program
Tuition Reimbursement Program
Wellness Check Program - Insurance Premium Discounts
EAP Resources
Voluntary Benefit Offerings
Paid Holidays
Paid Time Off (PTO)
Company
Fivestone Management
Fivestone Management is a property management company based in Fort Worth, Texas, offering comprehensive solutions for the real estate industry.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase