Fivestone Management · 2 months ago
Product Champion - Investment Casting
Houston, Texas, United States
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expCarbo Ceramics, LLC is a leading technology and service company offering innovative solutions across various industries. We are seeking a passionate, technically grounded Product Champion to support the growth and success of our advanced ceramic materials for investment casting applications, guiding customers through trials and production transitions while coordinating internal resources to deliver high-performing solutions.
Real Estate
Responsibilities
Support the sales team in accelerating opportunities through technical guidance, hands-on troubleshooting, and collaborative customer conversations
Serve as a trusted advisor to customers—helping them optimize shell systems, slurry performance, casting finish, and process parameters
Lead and coordinate customer testing and qualification programs from planning through evaluation and adoption
Leverage your proficiency in Microsoft Office Suite, including PowerBI, SharePoint, Teams, and PowerPoint, to effectively analyze data, create powerful presentations, and collaborate with cross-functional teams
Be an active user of CRM systems to maintain accurate and up-to-date records of customer interactions, leads, and opportunities
Assist customers through transition periods, including startup trials, production ramp-ups, and ongoing performance improvement
Guide new product development projects, ensuring alignment with market needs and commercial strategy
Help shape product messaging and value-proposition narratives that resonate with casting engineers, metallurgists, and procurement
Support demos, technical presentations, customer visits, and industry events
Develop training materials and coaching for sales and distributor partners
Support internal documentation, troubleshooting guides, best-practice playbooks, and technical reference resources
Be willing to travel up to 40% of the time to meet with clients, attend industry conferences, and contribute to CARBO's presence in the market
Qualification
Required
Bachelor's degree in relevant field of study is required
At least ten (10) years of experience in similar roles
Experience in investment casting processes, shell building, or casting material systems (ceramics preferred)
Ability to diagnose issues related to shell performance, drying, sintering, casting finish, burnout, and metal interactions
Excellent communication and negotiation skills, with the ability to effectively convey the value of CARBO's innovative products and technologies
Strong communication skills—able to translate between shop-floor practicality and technical explanation
Proven success working cross-functionally with sales, technical teams, and customers
Proficient in Microsoft Office Suite, particularly PowerBI, SharePoint, Teams, and PowerPoint
Experience with CRM systems, ensuring accurate and up-to-date records of customer interactions, leads, and opportunities
Willingness to travel up to 40% of the time to meet with clients and attend industry conferences
Preferred
An MBA or advanced degree is preferred
Familiarity with sand casting processes preferred but not required
Benefits
Competitive Compensation Package
Medical + Dental + Vision Coverage
401K + Company Match
Life Insurance + Long Term Disability Coverage – 100% Company Paid
Health Savings Account (HSA)
Gym Reimbursement Program
Tuition Reimbursement Program
Wellness Check Program - Insurance Premium Discounts
EAP Resources
Paid Holidays
Paid Time Off (PTO)
Company
Fivestone Management
Fivestone Management is a property management company based in Fort Worth, Texas, offering comprehensive solutions for the real estate industry.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase