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Stago · 1 month ago

Technical Engineering Training Specialist

Parsippany, New Jersey, United States

Full-time

Onsite

Entry, Mid Level

$70K/yr - $85K/yr

2+ years exp

Stago is a company that specializes in providing high-quality products and services in the medical field. They are seeking a Technical Engineering Training Specialist responsible for developing and conducting training programs for both internal and external customers on their complete product line, ensuring customers have a thorough understanding of the functionality and operation of their instruments, reagents, and digital products.

Pharmaceutical

Responsibilities

Responsible for providing training on the Stago line of products (instruments, reagents and digital products) to all new hire Engineers on all system types from installation through to decommission. This can be in person (Training Center in Parsippany, NJ or at the customer facility), virtual or streaming training events

Responsible for providing training on the Stago line of products (instruments, reagents and digital products) to all customer BMETs (Biomed Engineers) when requested from annual PMs and basic curatives. This can be in person (Training Center in Parsippany, NJ or at the customer facility), virtual or streaming training events

Provide lectures to internal and external customers on the complete Stago Product line (instruments, reagents and digital products), addressing safety, installation, programming, maintenance, troubleshooting and operation of the analyzer, following the course outline, handouts, exercises and administering tests. Demonstrates procedures being taught, such as programming, troubleshooting and repair. This can be in person (Training Center in Parsippany, NJ or at the customer facility), virtual or streaming training events

Administers written and practical examinations and provides all employee grades to Training Coordinator and / or Director TSG

Maintains training department equipment in excellent working condition, units are current on PMs and TBs, this includes customer instruments, FSG training instruments and the instruments in the VIP space

Observes trainees in classroom and answers trainees' questions

Annually, or as needed, review material to update the training program to ensure continuous improvement. Ensures retired documents are properly archived and only new material is presented. Work on projects as requested by Director TSG

Participates in meetings, seminars, and training sessions to obtain information useful to training facility and integrates information into training program

Ensures that all Engineers and BMET classes have functioning analyzers, proper reagents and printed material prior to the class starting

Qualification

Stago product knowledgeTraining experienceDatabase softwareMicrosoft Office SuiteTyping skillsPresentation skills

Required

BS degree in related field from an accredited four year college or university required in the field of Engineering

Minimum of 2 to 4 years Stago experience or 3 to 5 years related outside experience required

Knowledge of Database software, Microsoft Office Suite, and all company usable software

Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations

Ability to write reports, business correspondence, and procedure manuals

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

Demonstrated typing / key boarding skills

Ability to travel domestically or internationally, if needed. Up to 10% travel may be required

This job requires the individual to be fully vaccinated against COVID-19, absent a legally required accommodation, as defined by customer requirements