Bravera ยท 1 month ago
Consumer Loan Servicer
Mandan, North Dakota, United States
Full-time
Onsite
Entry Level
1+ years expBravera Bank is an employee- and director-owned company committed to helping employees forge a new path in their career. The Consumer Loan Servicer is primarily responsible for completing paid loan files, processing payments, and providing excellent customer service while supporting loan operations in a centralized environment.
BankingFinancial ServicesLendingWealth Management
Responsibilities
Complete paid loan files and correspondence to customers
Process loan payments and maintain accurate customer account records
Corresponding by phone, email or chat, to assist customers with their needs
Completion of title work, lien perfections and UCC filings. Maintain and document the collateral tracking report, on a monthly basis
Monitor Insurance tracking program and process related documents
Provide loan support for Consumer Underwriters, Consumer Loans Officers and Retail Staff
Prioritize and efficiently organize work assignments, work under pressure, meet deadlines, and promote teamwork
Responsible to promote a positive and collaborative environment that supports teamwork and excellent customer service throughout the organization
Responsible for promoting the organization in the community through participation in various civic and community events, activities, committees, and organizations
Must maintain a high level of confidentiality and professionalism regarding all employee and customer issues and information
Contribute to the overall success of the organization
Adhere to all banking rules and regulations, including but not limited to the requirements of the Bank Secrecy Act. In addition, the employee will be proactive in the prevention of illegal activities, will vigilantly look for activities that may constitute any type of fraud including money laundering, and will report any suspicious activity to the BSA Officer
Qualification
Required
High School Diploma or equivalent of 1-2 years of post-secondary education preferred
1-3 years of banking experience or customer service experience
Strong teamwork and collaborative skills
Self-starter
Benefits
Competitive salary
Incentive compensation opportunities
Retirement plan with company match
Health insurance
Paid holidays
Paid time off (PTO)
Paid community volunteer time
Stock opportunities
Training opportunities
Tuition reimbursement
Company
Bravera
We are Bravera, an employee- and director-owned company of advisors who help build the financial strength, stability and growth of every community to which we belong.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brennan Quintus
Insurance President/CEO
Russell D Schank
Sr. Vice President & Chief Investment Officer
Company data provided by crunchbase