Dixon Valve ยท 3 weeks ago
Inside Sales Support Specialist
Chestertown, Maryland, United States
Full-time
Hybrid
Entry Level
$20/hr - $24/hr
2+ years expDixon Valve is a global, family-owned manufacturing company with a history of over 100 years. They are seeking an Inside Sales Support Specialist to provide administrative support for the sales team while undergoing mentorship and training to transition into a full-scale sales role.
EnergyManufacturingRenewable Energy
Responsibilities
Assist in generating and managing sales quotes, ensuring accuracy in pricing, specifications, and delivery schedules
Process sales orders and maintain accurate and comprehensive records using the CRM and ERP systems
Address customer inquiries regarding product availability, order status, and general information
Collaborate with Production and Logistics to provide timely updates
Prepare sales presentations, organize essential customer files, and assist the sales team with compiling weekly/monthly sales activity reports and forecasts
Maintain the customer relationship management (CRM) database by accurately logging customer interactions, updating contact information, and tracking sales pipeline activities
Coordinate the shipment and tracking of product samples to prospective customers
Actively seek out and cultivate a deep understanding of our manufacturing processes, product specifications, material science, and applications through collaboration with engineering and production teams
Assist in identifying and researching potential new clients, market trends, and competitive activities within the assigned territory or vertical
Shadow senior sales managers on sales calls, customer site visits, and trade shows to gain firsthand experience in B2B selling, negotiation, and relationship building
Assist with coordinate trade show displays and attend trade shows
Assist with product launches, product training, coordinating displays for the demonstration lab, and operate the loading simulation
Support initial lead qualification and perform outbound calls to pre-screen potential opportunities as directed by the sales manager
Adhere to safety protocols and maintain a clean and organized work area
Qualification
Required
2 years of experience in sales, customer service, or administrative support role
Demonstrate continuous learning and initiative
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
Attention to detail and strong organizational skills
Excellent verbal and written communication skills
Proactive, self-starter attitude with a strong desire to learn
Ability to manage multiple priorities in a fast-paced environment
Ability to work collaboratively in a team environment
Problem-solving skills with a customer-centric mindset
Preferred
Experience in a manufacturing or industrial environment is preferred
Bachelor's degree in business, marketing, or related field
Experience with CRM software (e.g., Salesforce, HubSpot) and ERP systems is highly desirable
Benefits
Medical, dental, and vision insurance for you and your family
Competitive salary
Bonus programs
401K retirement plan
Training opportunities
Tuition reimbursement
Paid vacation, PTO, and holidays
Gym reimbursements, and more!
Company
Dixon Valve
Dixon Valve is an oil & energy company providing hose couplings, valves, fluid transfer, and control products.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase