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Goldrich Kest · 2 months ago

Assistant Dock Manager

Huntington Beach, California, United States

Full-time

Onsite

Entry, Mid Level

$23/hr - $25/hr

2+ years exp

Goldrich Kest (GK) is a diversified real estate development and management group of companies. The Assistant Dock Manager will assist with the daily operations of marina boat slips, ensuring security and maintenance of facilities, monitoring fuel dock usage, and interacting with the public to provide information and assistance.

Management ConsultingProperty ManagementReal Estate

Responsibilities

Assists with the security and maintenance of the marina facilities to include the office, building, docks, landscaping, and marina equipment; assists with and oversees the overall cleanliness and maintenance of facility and adjacent grounds; makes minor repairs to equipment and docks; contacts appropriate party for repairs and maintenance

Monitors and ensures proper use of fuel dock; secures and assists transit marine vessels

Interacts with the public and others outside the work unit to obtain and provide information and assistance in a variety of circumstances; screens and responds to inquiries and complaints; provides information on policies and procedures

Enforces standard operating procedures for the marina, including rules and regulations for employees and marina users

Assists with maintaining and updating revenue and expenditure records for the marina’s administrative operations; issues bills and collects revenue such as slip rentals, electricity usage, concession supplies, fuel sales, etc.; compiles and submits daily cash reports; reconciles revenue with sales report

Maintains office and equipment inventories; order supplies, receives shipping slips and ensures payment of bills; negotiates solutions with vendors as appropriate

Performs other duties as assigned

Qualification

Property management softwareMicrosoft Office proficiencyCustomer service experienceInterpersonal skillsJudgment/Decision makingFair Housing knowledgeTime managementVerbal communicationWritten communication

Required

2+ years previous experience in an Assistant Community Manager, Administrative or Customer Service focused position within the property management or real estate industry

Prior experience assisting with the oversight of employees and work duties

Excellent customer service and administrative experience providing top notch service to all

Possess professional, friendly telephone and greeting skills

Must be self-motivated and a positive team member with effective communication and customer relation skills, internal and external

Knowledge of computer systems and applications

Demonstrate high-level proficiency in the use of Microsoft Office Programs, Internet, and e-mail

Must have prior property management software knowledge

Knowledge of basic office practices and procedures

Ability to establish priorities and coordinate work activities

Ability to exercise initiative and problem-solving skills

Develops and maintains cooperative and professional relationships with employees at all levels, representatives from all departments, and outside vendors or 3rd party companies

Plans and organizes daily work routine

Estimates expected time of completion of elements of work and establishes a personal schedule accordingly

Ability to use logic and reasoning to understand, analyze, and evaluate situations and exercise good judgment to make appropriate decisions

Proven professional verbal and written communication skills in exchanging information with residents, corporate, and site team members

Excellent ability to listen and understand information and ideas presented verbally and in writing

Ability to apply policies and procedures to solve everyday issues

Knowledge of Fair Housing and Tenant Landlord laws