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Aventiv Technologies · 2 months ago

Sr Implementation Manager

United States

Full-time

Onsite

Senior Level, Lead/Staff

$108K/yr - $123K/yr

10+ years exp

Aventiv Technologies is a company focused on delivering project management solutions, and they are seeking a Sr. Implementation Manager to oversee various implementation projects. This role involves ensuring project timelines and budgets are met, coordinating resources, and maintaining customer relationships throughout the project lifecycle.

Information TechnologyMedia and EntertainmentSoftware

Responsibilities

Develop and direct level program strategies aligned with organizational goals

Plan and allocate cross-project resources to ensure needs and expectations are aligned

Monitor and review programming to ensure that schedules are met, guidelines are adhered to, and performances are of adequate quality

Lead and motivate Sr project teams to achieve program and project objectives through direct and indirect supervision of resources

Track and monitor project and project team performance within assigned programs

Responsible for leading, planning, and defining the project scope to accomplish its goals and/or produce the products required within constraints such as time, cost, and agreed quality standards

Overseeing coordination of personnel and resources required to complete projects

Provides leadership, strategically managing risk, monitoring finances, and making sure that each phase of the project starts and ends on schedule

Perform Communication Create/implement project organization and communication plans that enables the project team to effectively work together to meet project objectives

Develop and maintain professional customer relationships and manage expectations with respect to live dates and other key timelines

Act as the primary customer contact and Operations representative for all implementation projects

Develop detailed project plans to monitor and track progress

Create and use Gantt charts, spreadsheets, or other appropriate tools to manage time and tasks

Manage multiple implementation tasks with other internal groups to ensure project completion in accordance with customer requirements

Manage project budgets

Identify, analyze, and manage potential risks; and review how risks may impact scope, schedule, quality, and cost

Identify where and when management of issues and risks, or accommodating altered requirements, will involve extra resources or time, and where efficiencies can be made

Order all required materials for software and/or hardware installations

Lead and facilitate the collaboration with Telecom Provisioning to deliver voice and data transport to customer facilities

Plan resources and develop schedules for Field Technician visits to facilities for hardware and transport installations

Continuously monitor and present reports defining project progress and problem solutions internally and externally

Facilitate daily/weekly/monthly conference calls to discuss project progress to stakeholders

Provide Meeting Agenda(s) & Meeting Minutes for every facilitated conference

Create and customize project plans for RFPs (Request for Proposal) for new and existing businesses

Ability to learn the company’s products and features to comprehend technical discussions with specialists/technicians and be able to determine what is reasonable or possible

Perform other duties as assigned

Qualification

TelecommunicationsPMP CertificationProject ManagementBudget ManagementAnalytical SkillsWorkfront ExperienceSix Sigma CertificationLeadership SkillsCommunication SkillsProblem-Solving Skills