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Arcis Golf · 2 days ago

Golf Outside Operations Supervisor

The Woodlands, TX

Full-time

Onsite

Mid Level

Arcis Golf is a company that focuses on providing exceptional experiences for their team, members, and guests. They are seeking a Golf Outside Operations Supervisor to manage guest services, supervise staff, and ensure the maintenance of golf facilities and equipment.

Amusement Park and ArcadeLeisureMedia and EntertainmentRecreationSports

Responsibilities

Welcome and assist golfers with their bags, equipment, and provide exceptional customer service

Manage the golf bag drop area, ensuring a smooth and efficient check-in process

Coordinate tee times, cart rentals, and other golf-related services for guests

Address customer inquiries, concerns, and complaints in a professional and courteous manner

Train and schedule outside service staff

Supervise and motivate staff to maintain high standards of service and professionalism

Conduct performance evaluations and provide constructive feedback

Oversee the cleanliness and maintenance of golf carts, clubs, and practice facilities

Monitor and ensure the proper functioning of golf carts, range equipment, and practice areas

Report any equipment or facility issues to Director of Golf or General Manager

Maintain an inventory of range balls, tees, and other golf-related items

Enforce golf course rules and regulations to ensure a safe and enjoyable experience for all guests

Ensure compliance with environmental and safety standards, such as chemical handling and disposal

Address safety concerns promptly and take necessary corrective actions

Qualification

Golf course operations experienceLeadership abilitiesTeam managementGolf equipmentInterpersonal skillsCommunication skillsCustomer serviceProblem-solving