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Independent Bank · 3 weeks ago

Assistant Bank Manager

Clinton Township, Michigan, United States

Full-time

Onsite

Mid Level

3+ years exp

Independent Bank is a company that values diversity and promotes professional growth. They are seeking an Assistant Bank Manager to oversee branch operations, ensure excellent customer service, and support team development.

BankingCommercialFinanceFinancial ServicesLendingMortgageOnline AuctionsRetail

Responsibilities

Responsible for the daily operations of the branch including, support of branch administration related policies, procedures and audits, staffing (scheduling and coaching), client escalation issues

Share responsibility with the Branch Manager for development of branch staff; including training, coaching, evaluation of performance, and disciplinary actions

Provide new product and service training to clients and staff. Assists clients with other services including account migration from other banks, account maintenance, and loan support

Assist clients with other services including account migration from other banks, account maintenance, and loan support

Serve as primary back-up for teller line operations

Serve as point-of-contact for branch personnel and customers who have operational questions including override authorities

Supports branch growth initiatives including promoting Independent Bank

Participate in special projects relating to product conversions and new product development

Assist with complex transactions including providing overrides and functions requiring additional authorization levels

Perform other duties as assigned

Qualification

Banking experienceLeadership experienceBank productsInterpersonal skillsPresentation skillsCommunication skillsCustomer relationsTraining ability

Required

High School Diploma

1+ year of direct or indirect leadership experience

Excellent interpersonal, presentation and communication skills

In-depth knowledge of Independent Bank products and services to continually provide excellent client service, including introduction of additional Bank products to enhance the client's relationship by referral to appropriate department or staff whenever possible

Ability to demonstrate/train Bank clients and prospects on deposit products in their place of business

Represent the Bank to the community through good customer relations

Available to travel throughout the region/state to work at other branches or attend meetings