Floating Customer Service Representative - Randolph, VT jobs in United States
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Bar Harbor Bank & Trust ยท 1 month ago

Floating Customer Service Representative - Randolph, VT

Bar Harbor Bank & Trust is seeking to fill a full-time Floating Customer Service Representative role for their Randolph, Vermont branch and other locations. This position is critical as the first point of contact for customers, assisting them with their financial needs and building trusted relationships.

FinanceFinancial Services

Responsibilities

Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services
Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank
Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans
Build trusting relationships with individuals in the communities we serve
Be an active participant in, and advocate for, community growth and prosperity
Process transactions for customers in a prompt, efficient, courteous and professional manner
Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries

Qualification

Customer serviceBanking knowledgeWindows proficiencyCommunity advocacyRelationship building

Required

Experience in customer service
Working knowledge of Windows
Ability to assist customers in identifying their financial needs
Ability to recommend additional products and services
Ability to recognize and seize opportunities for referrals
Understanding of the banking industry
Ability to contribute toward meeting branch goals in deposits and loans
Ability to build trusting relationships with individuals in the community
Active participation in community growth and prosperity
Ability to process transactions for customers in a prompt, efficient, courteous and professional manner
Ability to provide exceptional customer service and reach effective resolutions

Benefits

Competitive pay
Referral incentives
An employee stock purchase plan
Medical/dental/vision/life insurance plans
Paid holidays
401(k) plan
Paid vacation and sick time
A wellness program
Continuing education benefits
And more!

Company

Bar Harbor Bank & Trust

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Bar Harbor Bank & Trust is a banking firm that offers banking, loan, and financial services in Maine.

Funding

Current Stage
Late Stage

Leadership Team

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Curtis Simard
President & CEO
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Christopher Rugullies
Senior Vice President - Regional Relationship Manager
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Company data provided by crunchbase