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Knowledge Center Associate Tier I jobs in United States
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CorVel Corporation · 1 month ago

Knowledge Center Associate Tier I

CorVel Corporation is a national provider of industry-leading risk management solutions. The Knowledge Center Associate Tier I provides administrative customer service assistance to claimants and providers, focusing on delivering high-quality service and support through effective communication and data management.
SoftwareProperty & Casualty InsuranceInsurance

Responsibilities

Delivers friendly, efficient service in a high-volume environment
Accurately captures and enters data into CareMC and other internal systems
Demonstrates active listening and communicates clearly to confirm understanding
Promotes future use of self-help tools when applicable
Maintains consistent attendance and meets quality and productivity standards
Comply with safety regulations and corporate policies

Qualification

Customer service experienceData entry skillsEffective communicationActive listeningBasic computer literacyTime managementAttention to detail

Required

High School diploma or equivalent
1+ year of customer service or call center experience
Effective communication and active listening skills
Basic computer literacy and comfort using proprietary systems
Strong customer focus with ability to de-escalate routine issues
Attention to detail and time management
Delivers friendly, efficient service in a high-volume environment
Accurately captures and enters data into CareMC and other internal systems
Demonstrates active listening and communicates clearly to confirm understanding
Promotes future use of self-help tools when applicable
Maintains consistent attendance and meets quality and productivity standards
Comply with safety regulations and corporate policies

Benefits

Medical (HDHP) w/Pharmacy
Dental
Vision
Long Term Disability
Health Savings Account
Flexible Spending Account Options
Life Insurance
Accident Insurance
Critical Illness Insurance
Pre-paid Legal Insurance
Parking and Transit FSA accounts
401K
ROTH 401K
Paid time off

Company

CorVel Corporation

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CorVel is a nationally recognized claims management and managed care provider with over 30 years of experience in the industry.

Funding

Current Stage
Public Company
Total Funding
unknown
1991-07-05IPO

Leadership Team

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Jeff Gurtcheff
Chief Claims Officer
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Maxim Shishin
CIO
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Company data provided by crunchbase