CorVel Corporation · 1 month ago
Knowledge Center Associate Tier I
CorVel Corporation is a national provider of industry-leading risk management solutions. The Knowledge Center Associate Tier I provides administrative customer service assistance to claimants and providers, focusing on delivering high-quality service and support through effective communication and data management.
SoftwareProperty & Casualty InsuranceInsurance
Responsibilities
Delivers friendly, efficient service in a high-volume environment
Accurately captures and enters data into CareMC and other internal systems
Demonstrates active listening and communicates clearly to confirm understanding
Promotes future use of self-help tools when applicable
Maintains consistent attendance and meets quality and productivity standards
Comply with safety regulations and corporate policies
Qualification
Required
High School diploma or equivalent
1+ year of customer service or call center experience
Effective communication and active listening skills
Basic computer literacy and comfort using proprietary systems
Strong customer focus with ability to de-escalate routine issues
Attention to detail and time management
Delivers friendly, efficient service in a high-volume environment
Accurately captures and enters data into CareMC and other internal systems
Demonstrates active listening and communicates clearly to confirm understanding
Promotes future use of self-help tools when applicable
Maintains consistent attendance and meets quality and productivity standards
Comply with safety regulations and corporate policies
Benefits
Medical (HDHP) w/Pharmacy
Dental
Vision
Long Term Disability
Health Savings Account
Flexible Spending Account Options
Life Insurance
Accident Insurance
Critical Illness Insurance
Pre-paid Legal Insurance
Parking and Transit FSA accounts
401K
ROTH 401K
Paid time off
Company
CorVel Corporation
CorVel is a nationally recognized claims management and managed care provider with over 30 years of experience in the industry.
Funding
Current Stage
Public CompanyTotal Funding
unknown1991-07-05IPO
Recent News
legacy.thefly.com
2026-02-03
CorVel Corp.
2025-11-04
2025-10-22
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