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National Cooperative Bank · 1 month ago

Digital Banking Specialist

Hillsboro, Ohio, United States

Full-time

Onsite

Mid Level

3+ years exp

National Cooperative Bank is a financial institution specializing in digital banking solutions. They are seeking a Digital Banking Specialist to act as the primary liaison for digital banking clients, ensuring proper setup, training, and ongoing maintenance of digital banking products and services.

Banking

Responsibilities

Act as primary liaison post-sale to ensure proper set up and training of all new and existing digital banking clients

Complete setup and on-going maintenance of all digital banking products and services

Research and troubleshoot customer issues

Customer training

Support and assist team operations in projects and assignments

Qualification

Digital banking productsPayments industry knowledgeCustomer service experienceDeposit account servicingMicrosoft Office suiteMulti-taskingOrganizational skillsCommunication skills