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First Commonwealth Bank · 1 month ago

Credit Services Representative I - Loan Maintenance

Indiana, Pennsylvania, United States

Full-time

Onsite

Entry Level

2+ years exp

First Commonwealth Bank is a financial institution seeking a Credit Services Representative I to perform daily loan and portfolio system maintenance. The role involves ensuring the accuracy and integrity of loan accounts, processing transactions, and addressing client inquiries related to loan accounts.

Banking

Responsibilities

Performs daily loan and portfolio system maintenance for consumer, small business solutions, commercial solutions, corporate commercial loans, and mortgage loans

Completes full account activity review and documentation completeness, accuracy, integrity, and initiates any necessary corrections resulting from the review

Follows restricted guide procedures, which are system or application specific, to ensure system integrity and avoid probable errors that could result in a loss to the bank or client while executing requested maintenance

Supports both internal and external client questions related to loan accounts

Adds dealer floor plan units and processes corresponding monetary transactions such as interest payments, payoffs, real estate tax disbursements, and escrow account entries to the system and verifies that they balance

Corrects billing exceptions, posts accrual adjustments, and clears balance activity, as needed

Processes consumer and residential credit disputes of a general nature

Receives and prepares accurate disbursement of real estate taxes paid through escrow

Prepares maintenance and documentation for scanning to the Document Retention System

Qualification

LaserProCIFLoan ProspectorExcelWordMathematics skillsInterpersonal relationsTyping skillsReport writingAnalytical skillsSupervisory skills

Required

Must have a high school diploma or equivalent

Minimum of two (2) years related experience is required

Proficient mathematics skills; knowledge of computer systems such as LaserPro, CIF, Word, Excel, Grow systems, mainframe, and Loan Prospector

Moderate interpersonal relations; moderate typing skills; moderate report writing and analytical skills and supervisory skills sufficient to provide training

Ability to comply with established budgets and operate within budgetary constraints