Lenovo · 2 weeks ago
Sr Manager, Enterprise Knowledge Management (EKM) Strategy & Ops - Remote
United States
Full-time
Remote
Senior Level, Lead/Staff
$155K/yr - $175K/yr
8+ years expLenovo is a global technology powerhouse focused on delivering Smarter Technology for All. They are seeking a Senior Enterprise Knowledge Management (EKM) Strategy Operations Manager to drive the enterprise EKM strategy and ensure the adoption of knowledge management practices across business units.
ComputerConsumer ElectronicsElectronicsHardwareMobileWearables
Responsibilities
Cascade EKM strategy, framework, and processes to BG/Geo/Func teams for consistent implementation
Oversee end-to-end execution of EKM methodologies and operational processes, ensuring adherence to global standards
Gather and analyze execution feedback to inform iterative improvements of EKM processes and methodology
Facilitate the rollout and adoption of the corporate knowledge taxonomy framework, and design BG/Geo/Func-specific knowledge taxonomy
Ensure all knowledge content is AI-ready: structured, semantically tagged, and high-quality for NLP and retrieval
Qualification
Required
8+ years of Experience leading global technical product operations and support
4+ years of Experience leading day-to-day operations for Knowledge Management products
Bachelor's Degree in Engineering, Computer Science, Information Technology, Data Science or related field
Preferred
Demonstrated success implementing content governance and taxonomy frameworks in enterprise environments
6+ years of Experience managing enterprise taxonomies, ontologies, or content classification systems
Experience driving digital product adoption across diverse business units
Proactive mindset, driving operational improvements with high attention to detail
Strong understanding of AI-readiness: structured content, semantic tagging, and data quality for NLP
Strong command of change frameworks (e.g., ADKAR, Kotter, Prosci) and agile ways of working
Deep understanding of data platforms, analytics and AI technologies across products such as Google Gemini, GPT, Anthropic Claude, Grok, Devin AI, AgentForce, Microsoft Copilot Studio, GitHub CoPilot, Google Antigravity, Cursor, Glean, CrewAI
Ability to make data-driven decisions
Proven ability to translate technical complexity into business value
Comfort presenting to a variety of audiences from business stakeholders to Executives
Experience with tools and frameworks such as Prometheus, Grafana, OpenTelemetry, ServiceNow, or Runbook Automation platforms
Proficiency with Product Management and Collaboration tools: Figma, Jira, Confluence, Notion, SharePoint, Excel
Cultural Competency working across Chinese, American, Desi, European, and South American cultural contexts, ensuring messages are communicated with clarity and tact
Certifications are a plus: CAPM, PMP, PMI-ACP, SAFe, CSM, PRINCE2
Bilingual proficiency with Mandarin and English is a plus
Company
Lenovo
Lenovo Group is a computer technology company that manufactures personal computers, smartphones, televisions, and wearable devices.
10001+ employees
H1B Sponsorship
Lenovo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (76)
2024 (52)
2023 (75)
2022 (82)
2021 (58)
2020 (67)
Funding
Current Stage
Public CompanyTotal Funding
$3.35BKey Investors
Alat
2025-01-08Post Ipo Debt· $2B
2024-04-01Post Ipo Debt· $500M
2017-10-03Post Ipo Equity· $500M
Leadership Team
Yang Yuanqing
Chairman & CEO
Greg Huff
CTO, CSO, and SVP of Development, Quality, and Customer Care, Infrastructure Solutions Group
Recent News
2026-01-14
Company data provided by crunchbase