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Dewberry · 1 day ago

FEMA Executive Client Manager

Fairfax, VA

Full-time

Onsite

Senior Level, Lead/Staff

15+ years exp

Dewberry is a leading professional services firm with over 50 locations nationwide, seeking an Executive Client Manager to enhance their relationship with FEMA. This role involves providing client management services, maintaining communication with FEMA, and supporting various initiatives to expand Dewberry's presence and service offerings.

ConsultingInformation Technology

No H1B

Hiring Manager

Emily (Brown) Mangano

Responsibilities

Provide client management services to our FEMA clients nationally, to include FEMA Headquarters and all Regions

Maintain primary one-to-one contact with the client; attend regular meetings with the client and issue meeting minutes

Schedule, coordinate, prepare for and attend marketing visits with current and potential FEMA client prospects for specific project/contract opportunities

Understand the client's needs and goals, and work closely with the capture management teams to guide the direction of our service offerings

Leverage all of Dewberry services and capabilities to expand our client and project opportunities

Create and articulate compelling value propositions around Dewberry services

Increase Dewberry’s visibility through active participation at FEMA and FEMA-related national and regional events, including identification of other promotional opportunities for Dewberry to expand presence

Deploy in support of disaster missions for limited periods of time to provide high level consulting and program and client support

Collaborate closely with Dewberry’s Federal Client Management Team to identify and develop campaigns and initiatives; track, monitor and report results

Conduct and assist with annual client audits

Assist Dewberry Service Line Leaders, Capture Managers and Program/Project Managers with positioning for FEMA opportunities through: generating lead development; participating in go/no-go decisions; identifying teaming and joint venture partners; and assisting in developing capture strategies, client solutions and proposal materials, as needed

Maintain a connection with our operational leadership in a way that allows Dewberry to execute this work to compel our clients to want more and ensure excellent ratings

Qualification

FEMA operations knowledgeExecutive leadership experienceClient management servicesEmergency management experienceCommunication skillsHigh energyDiplomaticBachelor's degreeFEMA Badge eligibilityPersuasiveWork under pressureTeam collaboration

Required

Must have more than 15 years' of executive leadership/experience working directly for FEMA or with a FEMA Partner (e.g., state emergency management)

Must have a deep understanding of FEMA operations and budgeting at the national and regional levels

Must have an understanding of FEMA technical requirements related to the delivery of mitigation, preparedness, response and recovery related services

Must have excellent communications skills and the ability to easily convey complex solutions

High-energy - must be enthusiastic and positive about Dewberry and our people and services

Diplomatic and persuasive - able to influence clients and develop strong business relationships in the public sector

Able to work under tight deadlines and pressure, maintaining a professional demeanor

Must have the ability to participate in multidisciplinary teams to develop concepts, storyboards, and creative strategies

Must have the ability to travel nationally to represent Dewberry

Must have a bachelor's degree

Must either hold or have the ability to obtain a FEMA Badge

Must have a valid driver's license, good driving record and ability to pass a driving record background check

Preferred

Past experience delivering emergency management, engineering, architecture, resilience, disaster and/or geospatial services to FEMA or FEMA state partners

We have a preference for the candidate to be located in the Washington DC metro area