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Carrier · 1 day ago

Commercial Service Account Manager

New York, NY

Full-time

Onsite

Entry, Mid Level

$79K/yr - $138K/yr

2+ years exp

Carrier is a global leader in intelligent climate and energy solutions, committed to creating innovations that enhance comfort, safety, and sustainability. The Commercial Service Account Manager will be responsible for pursuing service agreements and projects, building customer relationships, and promoting Carrier's HVAC service products and solutions.

EnergyHeating Ventilation and Air Conditioning (HVAC)

H1B Sponsor Likely

Responsibilities

Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)

Create and maintain Sales Territory and Account plans where necessary

Present at customer seminars to develop new and existing customer relationships and opportunities

Promote Carrier value proposition linking customer objectives to Carrier solutions

Utilize CRM to manage customer interactions, activities, and opportunity pipeline

Experienced seller in attracting new customers as well as building share value with existing customers

Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers

Ability to seek out or respond to repair opportunities

Establishing and building credibility with knowledge of Carrier products/solutions

Strong ability to develop and sustain customer relationships

Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs

Ability to detect the Customer’s buying stage and adjust selling accordingly

Effective presentation and communication skills

Prioritize on best opportunities

Responding to the customer requirements in a timely manner

Gaining the booking/order in a timely manner

Ability to consistently achieve sales metrics and Annual Targets

To effectively negotiate service agreement renewals when required

Qualification

B2B Sales ExperienceSales Negotiation SkillsCustomer Relationship ManagementMicrosoft Software ProficiencyPresentation SkillsTime ManagementOrganizational SkillsTeam CollaborationSelf-Motivation

Required

2+ Years of experience selling B2B

High School Diploma / GED

Must be able lift/carry 20 lbs, climb ladders/stairs, be comfortable working on roofs/platforms

Preferred

Bachelor's degree

Extremely comfortable operating in a technical environment utilizing Microsoft based computer software

Outstanding sales/negotiation skills and goal-orientated with strong time management and organizational skills

Demonstrated strong written, verbal and presentation skills to effectively develop expectations and relationships with internal and external customers

Ability to sell directly to end user customer

Previous experience in selling service agreements

Demonstrates ability to introduce others to cross sell and upsell within their base of customers

Ability to work in a highly team-oriented and dynamic environment

Demonstrated ability to identify opportunities to proactively sell preventative repair / upgrade packages

Self-motivated and able to manage many simultaneous projects and responsibilities

Benefits

Health Care benefits: Medical, Dental, Vision; wellness incentives

Retirement benefits

Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation

Disability: Short-term and long-term disability

Life Insurance and Accidental Death and Dismemberment

Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account

Tuition Assistance

Company

Carrier

Glassdoor3.7

Carrier is the provider of intelligent climate and energy solutions.

Founded in 1902

Palm Beach Gardens, Florida, USA

10001+ employees

https://www.corporate.carrier.com

H1B Sponsorship

Carrier has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (11)

2024 (9)

2023 (5)

2022 (6)

2021 (7)

2020 (9)