Ideal Innovations, Inc. · 2 months ago
Systems Administrator Associate
Ideal Innovations, Inc. is a company focused on supporting mission success through technology. The Systems Administrator Associate will provide desktop support, troubleshoot customer issues, and manage system administration tasks while ensuring network availability and security.
ConsultingCRMInformation Technology
Responsibilities
Providing all aspects of desktop support for the customer
Troubleshooting, password resets and all other customer support activities
Knowledge of Active Directory, Windows 10, and Linux and networking
Imaging and deployment of workstations
Document inventory moves
Provide support to internal and external customers
Experience in installation, maintenance, configuration, and integrity of computer software/hardware is required
Under general direction, responsible for activities related to system administration
Must possess excellent verbal and written communication skills, be customer- and detail-oriented, and possess good decision-making abilities
Knowledge of Tumbleweed sFTP is a plus
Knowledge of PowerShell is a plus
Install, configure, and support systems, subsystems, components
Performs work in or on operations, networks, databases, or hardware
Understand all technical aspects of the system in detail including but not limited to software/database operation, hardware, system configurations, network architecture, system architecture., systems interfaces, and protocols
Operational monitoring, maintenance, and troubleshooting
Maintain the system, network, hardware, and software
Monitor systems and network to ensure network availability to all system users and perform necessary maintenance to support network availability
Interfaces with engineering and program management
Interfaces with hardware and software vendors to obtain technical information and assistance
Plan, coordinate, and implement network security measures
Implements information assurance and information security activities and protocols
Defines and executes installation or tear down, start-up, testing, shutdown, and recovery processes for systems and components
Selected packing / unpacking activities of equipment to facilitate installation or tear down
May supervise other network support and client server specialists
Qualification
Required
Education: Associate's Degree in computer science, information science, engineering, business, or related scientific or technical discipline or equivalent in accordance with Education/Experience
Experience: One (1) Year
Install, configure, and support systems, subsystems, components. Performs work in or on operations, networks, databases, or hardware
Understand all technical aspects of the system in detail including but not limited to software/database operation, hardware, system configurations, network architecture, system architecture., systems interfaces, and protocols
Operational monitoring, maintenance, and troubleshooting. Maintain the system, network, hardware, and software. Monitor systems and network to ensure network availability to all system users and perform necessary maintenance to support network availability
Interfaces with engineering and program management. Interfaces with hardware and software vendors to obtain technical information and assistance
Plan, coordinate, and implement network security measures. Implements information assurance and information security activities and protocols
Defines and executes installation or tear down, start-up, testing, shutdown, and recovery processes for systems and components
Selected packing / unpacking activities of equipment to facilitate installation or tear down
May supervise other network support and client server specialists
Certifications IAT Level II. (Security+ CE, GSEC, SSCP)
Security clearance/IT access requirement – Secret/IT level – II
Investigation requirement – favorably completed NACLC
IAT-II baseline certification requirements IAW DOD 8570.01-M - (Security+ CE, GSEC, SSCP)
Computing Environment (CE) Certifications to be determined by government upon final job assignment
Citizenship: US citizenship required
Clearance: Ability to obtain/maintain US Secret clearance required
Preferred
Knowledge of Tumbleweed sFTP is a plus
Knowledge of PowerShell is a plus
Experience in server virtualization technologies (ESX, ESXi, VSphere, etc.)
Extensive working knowledge Security Technical Implementation Guide (STIG) implementation, Linux, fiber channel (Brocade, Cisco, etc.), and Database administration (SQL)
Experience in server installation configuration and management of enterprise servers (Windows, Unix, SQL, etc.), storage solutions (SAN, iSCSI, etc.), networking, and disaster recovery solutions
Company
Ideal Innovations, Inc.
Ideal Innovations, Inc, (I-3) is a service disabled veteran-owned firm that provides technology development, consulting and program management to Government, commercial and international customers.