REV Federal Credit Union · 2 months ago
Senior Member Advisor
REV Federal Credit Union is seeking a Senior Member Advisor to act as a point of contact for members. This role involves addressing loan and share inquiries, building strong member relationships, and ensuring compliance with Credit Union policies.
FinanceFinancial ServicesNon Profit
Responsibilities
Interviews and assists members with applications for memberships, shares, loans, and junior real estate
Calculates terms, finance charges, insurance rates, etc. on loans for proper disclosure on promissory notes
Gathers all required information to gain loan approval within limits of loan authority
Disburses loans promptly and accurately
Closes loan applications in accordance with Credit Union policies and procedures
Prepares miscellaneous documents and reports and maintains related records
Ensures that services are provided in accordance with established Credit Union policies and are legally compliant. Ensures interviews and service requests are properly documented
Identifies cross-sell opportunities and cross-sells services to members
Assumes responsibility for related duties as required or assigned
Qualification
Required
High School diploma
1-3 years of relevant experience
Performance-driven sales and service delivery
Process improvement skills
Ability to communicate effectively and courteously
Self-motivated and goal-oriented
Ability to use diplomacy
Excellent telephone etiquette
Excellent organizational and time management skills
Company
REV Federal Credit Union
REV Federal Credit Union is a non-profit organization that offers innovative banking solutions.
Funding
Current Stage
Growth StageTotal Funding
$3.72MKey Investors
Community Development Financial Institutions Fund
2023-04-10Grant· $3.72M
Recent News
2025-04-26
WilmingtonBiz
2023-12-22
WilmingtonBiz
2023-12-22
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