Senior Member Advisor jobs in United States
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REV Federal Credit Union · 2 months ago

Senior Member Advisor

REV Federal Credit Union is seeking a Senior Member Advisor to act as a point of contact for members. This role involves addressing loan and share inquiries, building strong member relationships, and ensuring compliance with Credit Union policies.

FinanceFinancial ServicesNon Profit

Responsibilities

Interviews and assists members with applications for memberships, shares, loans, and junior real estate
Calculates terms, finance charges, insurance rates, etc. on loans for proper disclosure on promissory notes
Gathers all required information to gain loan approval within limits of loan authority
Disburses loans promptly and accurately
Closes loan applications in accordance with Credit Union policies and procedures
Prepares miscellaneous documents and reports and maintains related records
Ensures that services are provided in accordance with established Credit Union policies and are legally compliant. Ensures interviews and service requests are properly documented
Identifies cross-sell opportunities and cross-sells services to members
Assumes responsibility for related duties as required or assigned

Qualification

Performance-driven salesProcess improvementDiplomacyTelephone etiquetteEffective communicationSelf-motivatedOrganizational skillsTime management

Required

High School diploma
1-3 years of relevant experience
Performance-driven sales and service delivery
Process improvement skills
Ability to communicate effectively and courteously
Self-motivated and goal-oriented
Ability to use diplomacy
Excellent telephone etiquette
Excellent organizational and time management skills

Company

REV Federal Credit Union

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REV Federal Credit Union is a non-profit organization that offers innovative banking solutions.

Funding

Current Stage
Growth Stage
Total Funding
$3.72M
Key Investors
Community Development Financial Institutions Fund
2023-04-10Grant· $3.72M

Leadership Team

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Jason Lee
President/CEO
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Zac Streelman
Chief Technology Officer
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Company data provided by crunchbase