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Macmillan Learning · 3 months ago

Manager, Fulfillment Facilities

Gordonsville, Virginia, United States

Full-time

Onsite

Mid Level

4+ years exp

Macmillan Learning is a leading US publisher of Trade and Academic titles, and they are seeking a Manager for their Fulfillment Facilities in Gordonsville, VA. The Fulfillment Facility Manager will ensure the safe and efficient operation of the automated fulfillment center while overseeing maintenance programs, optimizing warehouse systems, and managing a team responsible for equipment performance and compliance with safety standards.

Education

Responsibilities

Lead and oversee all maintenance programs for automated fulfillment equipment, conveyors, MHE, and facility infrastructure

Monitor and optimize performance of WMS, WCS, and PLC-controlled systems to ensure uptime and throughput

Provide 24/7 coverage and rapid response to system outages or equipment failures

Direct and develop the maintenance team, including training in automation troubleshooting, safety, and preventive maintenance

Track and report equipment performance, downtime, and maintenance KPIs using CMMS and system dashboards

Partner with operations to ensure fulfillment systems meet service and cost objectives

Manage vendor relationships for parts, service contracts, and automation support

Maintain compliance with OSHA, safety, and environmental standards while ensuring a clean, safe, and organized facility

Support capital projects, facility layout improvements, and the installation/relocation of conveyors and MHE

Manage department budget and ensure cost-effective procurement of parts, supplies, and services

Qualification

WMSWCSPLCMHEMaintenance managementData analysisSafety complianceAutomation troubleshootingVendor managementBudget managementTechnical degreeElectrician certificationProblem-solvingTeam leadership

Required

Associate's degree in technical field (or equivalent experience)

4+ years of maintenance or facility management experience in a high-volume, automated warehouse environment

Strong knowledge of WMS, WCS, PLCs, conveyors, and MHE required

Experience supervising and developing a multi-shift maintenance team

Strong problem-solving, data analysis, and system troubleshooting skills

Preferred

Certified electrician or automation/controls certifications preferred

Benefits

$1,000 Retention Bonus (after 1 year)

Paid Time Off

11 Paid Holidays

Eligible to participate in the 401(k) Plan

Competitive Benefits

Company

Macmillan Learning

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Macmillan Learning improves lives through learning and offers content developed in partnership with the authors, educators, and developers. It is a sub-organization of Macmillan.

Founded in 1946

New York, New York, USA

501-1000 employees