EAH Housing · 1 month ago
Occupancy Coordinator II (Crescent Park - 1351)
Richmond, California, United States
Full-time
Onsite
Entry, Mid Level
$26.25/hr - $38.85/hr
2+ years expEAH Housing is a nonprofit organization focused on real estate development and management, and they are seeking an Occupancy Coordinator II for their Crescent Park property in Richmond, CA. The role involves processing applications and recertifications for affordable housing, ensuring compliance with local, state, and federal regulations.
Building MaterialReal Estate
Responsibilities
Verifies incomes and complies with HUD, LIHTC, CDBG, or other regulations regarding income certifications and other documentation/correspondence
Maintains and monitors a viable Wait List of qualified perspective residents, minimizing vacancy loss; sends proper notices to add and/or remove applicants as necessary
Conducts phone and on-site interviews for potential applicants/residents; shows unit(s) if available
Monitors online applications and completes applicant certification and resident re-certification process online
Schedules applicant appointments. Conducts initial and follow-up interviews as necessary and approves all move-in files prior to manager approval
Mails recertification letters to residents 120 days prior to the anniversary date of move-in; sets up appointments with residents to sign necessary forms
Assists the Resident Manager in preparation of internal and agency file inspections
Corrects internal and agency non-compliance file findings
Sends reminder notices to residents who fail to make prompt appointment responses for the recertification process
Reviews recertification schedule in Yardi on a monthly basis for timeliness
Reviews Enterprise Income Verification (EIV) monthly and quarterly reports and assists by resolving discrepancies
Ensures NAU (Next Available Unit) procedures are adhered to
Assists the Resident Manager and helps train new Resident Manager’s and on-site staff with the completion of annual and interim re-certifications in a timely manner
Actively participates in EAH’s Injury and Illness Prevention Plan
Regular and predictable attendance
Other duties as assigned
Maintains regular office hours and assumes primary responsibility for tenant-management relations
Collects rents and makes electronic bank deposits
Enters all relevant transactions into the computer as described in the REM Policies and Procedures manual
Completes annual and interim re-certifications in a timely manner
Regularly processes all invoices through Pay Scan
Prepares and processes security deposit agreements, inspections and other forms for incoming residents. Conducts inspections for outgoing residents and prepares final closing statements. Processes evictions with assistance from the Property Supervisor
Walks the grounds daily, making sure that everything on the property is clean and in good order. Monitors work orders
Ensures purchase of supplies do not exceed $500 without prior Property Supervisor approval
Processes reasonable accommodation and modification requests
May perform some or all of the essential responsibilities of the Leasing Agent, to include greeting prospective residents, showing model units, logging all rental traffic to include guest cards and phone calls and completing all follow-up of all rental inquires per EAH Policies and Procedures
May conduct market surveys of competition, including occupancy rates, amenities, prices, specials, traffic, etc., and use the information to develop marketing strategies
May conduct annual unit inspections. Assists in scheduling vacant units for rental and occupancy
Qualification
Required
Must have a HS diploma or equivalent
Two years experience in property management and/or a housing regulatory agency
Must have ready access to reliable vehicle and maintain own auto insurance with EAH minimum requirements
Preferred
COS (Certified Occupancy Specialist) or CPO (Certified Profession of Occupancy) and/or TCS (Tax Credit Specialist; SCS – Site Compliance Specialist or SHCM – Specialist in Housing Credit Management and/or any related designation certification preferred
Real Estate Salesperson license desirable
Benefits
Medical, dental, vision, disability and life insurance
403(b) retirement plan with a 5% match
Generous vacation accrual
Holiday schedule
Work schedule flexibility
15 days of vacation per year (which increases based on years of service)
10 paid sick days per year
13 paid holidays
Flexible Start Times (REM Onsite Positions)
EAH Wellness Program
Comprehensive Employee Medical Insurance
Affordable Dental & Vision Insurance
Flexible Spending Account
EAP – Mental Health, Financial and Legal Services
$1,500 Employee Referral Program
EAH University, an in-house training program
Company
EAH Housing
EAH Housing is a non-profit housing corporation which develops, manages affordable housing and thriving communities.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$7.5MKey Investors
Community Development Financial Institutions Fund
2023-10-17Grant· $7.5M
Leadership Team
Karim Sultan
VP of Operations and Corporate Governance
Katherine Fleming
Chief Portfolio Officer
Recent News
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2025-10-21
Business News: Pasadena Star-News
2025-09-25
The Real Deal
2025-08-26
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