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McDonald's · 2 months ago

Site Reliability Engineer III

Chicago, IL, US, 60607

Full-time

Onsite

Senior Level

$127K/yr - $159K/yr

5+ years exp

McDonald's is a leading global omni-channel restaurant brand focused on accelerating technology innovation to enhance customer experiences. The Site Reliability Engineer III will be responsible for ensuring the reliability and operational excellence of the Edge computing platform, collaborating with various teams to implement observability and incident response strategies.

Restaurants

H1B Sponsor Likely

Responsibilities

Operate and maintain Edge platform infrastructure to ensure 24x7x365 availability, reliability, and performance

Design and implement observability frameworks using tools such as Prometheus, Grafana, Jaeger, and Datadog

Collaborate with Platform Engineering and Edge Solution Delivery teams to ensure platform features are operable, maintainable, and supportable in production environments

Develop and maintain runbooks, playbooks, and automation scripts to streamline operations and reduce manual effort

Develop and maintain runbooks, playbooks, and automation scripts to streamline operations and reduce manual toil

Lead incident response, root cause analysis, and post-incident reviews to drive continuous improvement

Participate in capacity planning, performance tuning, and disaster recovery exercises

Implement and manage CI/CD pipelines and Infrastructure-as-Code (IaC) for operational tooling and automation

Architect and maintain self-healing and auto-scaling capabilities across Edge clusters

Partner with security teams to ensure compliance with enterprise standards and implement secure operational practices

Contribute to platform architecture discussions with a focus on operational readiness and supportability

Stay current with industry trends in SRE, edge computing, and distributed systems

Qualification

Site Reliability EngineeringEdge computingObservability toolsCI/CD toolsCloud platformsScriptingAutomationAgile methodologiesProblem-solving skillsCommunication skills

Required

Bachelor's degree in Computer Science, Engineering, or related field; or equivalent experience

5+ years of experience in Site Reliability Engineering, DevOps, or Platform Operations

2+ years of experience supporting Edge computing or hybrid cloud environments

Strong expertise in observability tools (Prometheus, Grafana, Jaeger, Datadog, ELK)

Experience with container orchestration platforms (Kubernetes, GKE) and virtualization technologies

Proficiency in scripting and automation (Python, Bash, PowerShell)

Hands-on experience with CI/CD tools (GitHub Actions, Jenkins, ArgoCD) and IaC (Terraform)

Solid understanding of cloud platforms (GCP, AWS) and distributed systems

Strong problem-solving skills and ability to work in a fast-paced, collaborative environment

Excellent communication and documentation skills

Preferred

GCP or AWS certification preferred

Experience with Agile methodologies is a plus

Benefits

Health and welfare benefits

A 401(k) plan

Adoption assistance program

Educational assistance program

Flexible ways of working

Time off policies (including sick leave, parental leave, and vacation/PTO)

Bonus

Stock or other equity grants pursuant to McDonald’s long-term incentive plan

Company

McDonald's

Glassdoor3.6

McDonald’s is the world’s leading global foodservice retailer with over 37,000 locations in over 100 countries.

Founded in 1955

Chicago, Illinois, US

10001+ employees

https://corporate.mcdonalds.com/

H1B Sponsorship

McDonald's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (61)

2024 (77)

2023 (37)

2022 (31)

2021 (60)

2020 (12)