M3 Insurance · 1 month ago
Senior Workplace Experience Coordinator
M3 Insurance is an insurance broker dedicated to managing risk and providing employee benefits. They are seeking a Senior Workplace Experience Coordinator to oversee office operations, enhance workplace efficiency, and mentor junior staff while collaborating with senior leadership.
Commercial InsuranceHealth CareHealth InsuranceInsurance
Responsibilities
Oversee day-to-day operations for assigned office locations, ensuring safe, clean, and functional workspaces for all team members
Lead space utilization efforts and strategic planning initiatives to maximize workplace efficiency and employee satisfaction
Manage vendor relationships and coordinate service providers for routine services and minor projects, ensuring cost-effective solutions
Support lease administration by tracking expiration dates, preparing documentation, and maintaining accurate records
Serve as backup for mailroom operations, including mail preparation and processing for the organization
Drive process improvements and automation initiatives to streamline mail handling and reduce operational time
Maintain building safety standards, conduct periodic safety checks, and support comprehensive safety training initiatives
Lead small-scale workplace projects from conception to completion, ensuring timelines and budgets are consistently met
Mentor and guide Workplace Experience Coordinators, providing expertise on processes and best practices
Collaborate on business continuity plans and emergency response procedures to ensure organizational resilience
Qualification
Required
Bachelor's degree preferred
3–5 years of experience in workplace operations, facilities management, or related field
Strong organizational and project management skills with proven ability to handle multiple priorities
Excellent communication and problem-solving abilities, with experience in vendor management
Proficiency in Microsoft Office Suite and facility management systems
Valid driver's license and compliance with M3's motor vehicle safety policy
Ability to work in an active office environment and travel to regional offices for day trips
Leadership experience and mentoring capabilities are highly valued
Benefits
Flexible time-off
Paid parental leave
Employee appreciation events
Volunteering opportunities
Profit-sharing program