Healthcare Outcomes Performance Co. (HOPCo) ยท 3 weeks ago
Auto Injury Program Coordinator
Jacksonville, Florida, United States
Full-time
Onsite
Entry Level
1+ years expHealthcare Outcomes Performance Co. (HOPCo) is a regional leader in orthopedic medicine dedicated to expanding accessibility to five-star orthopedic care. The AIP Coordinator is responsible for tracking patients in the AIP program, obtaining authorizations for procedures, and communicating with internal staff and attorney firms.
Health CareHospital
Responsibilities
Review patient accounts for accuracy and completeness
Flag accounts that require discussions with the attorney and/or patient
Communicate with Check-In / Check-Out staff regarding patient balance issues
Review, print, provide and be able to explain patient itemized statements as requested
Obtain authorizations for appointments including upcoming diagnostics, surgeries, injections, physical therapy and procedures
Respond to telephone calls from internal staff, patients, attorneys and case managers
Communicate verbally and in writing regarding AIP Department protocols and policies
Maintain spreadsheets of all patients that are part of the AIP program
Responsible for all other assignments as directed by the Case Manager
Qualification
Required
High School Diploma/GED or equivalent working knowledge preferred
One year of medical billing or medical office experience in physician office or hospital environment
Customer service experience required
Knowledge of medical billing and related functions and tasks
Knowledge of large physician group operation and clinic policies
Knowledge of AIP processes and requirements
Knowledge of payer specific requirements
Knowledge of authorization and verification processes
Skill in the billing and authorization process
Skill in the collection process for AIP
Skill in obtaining necessary approvals for AIP to reduce denials
Skill in verbal and written communication
Skill in Microsoft applications, specifically Excel and Access
Ability to proficiently use arithmetic calculations in data collection and interpretation
Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, families, physicians, management and other staff
Ability to communicate openly and honestly with management and staff
Ability to make quick decisions in a high-intensity, fast-paced environment while maintaining order and prioritization
Preferred
BA/BS Preferred
Company
Healthcare Outcomes Performance Co. (HOPCo)
Healthcare Outcomes Performance Company (HOPCo) is the leading provider of musculoskeletal value-based health outcomes management, service line management and practice management.
1001-5000 employees
H1B Sponsorship
Healthcare Outcomes Performance Co. (HOPCo) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Audax Private Equity
2019-08-01Acquired
2019-01-01Private Equity
Leadership Team
Wael Barsoum
President and Chief Transformation Officer
Recent News
2025-08-28
Company data provided by crunchbase