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McDonald's · 3 weeks ago

Manager, Cybersecurity Operations

Chicago, IL, US, 60607

Full-time

Onsite

Mid, Senior Level

$127K/yr - $159K/yr

10+ years exp

McDonald's is a leading global omni-channel restaurant brand focused on technology innovation to enhance customer experience. The Manager for Cybersecurity Operations will lead enterprise PAM initiatives, combining technical leadership with managerial responsibilities to deliver secure privileged access solutions.

Restaurants

H1B Sponsor Likely

Responsibilities

Serve as the principal engineer for deployments of Beyond Trust (e.g., Password Safe, Privilege Management for Global rollout)Integrate PAM with AD/Entra ID, AWS/Azure/GCP IAM, ticketing/ITSM, SIEM/SOAR, and DevOps toolchains (CI/CD)

Harden configurations, build policies, onboard applications and service accounts, and enable session proxying/recording and alerting.Automate onboarding, rotation, and access workflows using PowerShell/Python, REST APIs, and infrastructure-as-code (e.g., Terraform/Ansible)

Build pipelines for configuration promotion, testing, and drift management; contribute to reusable modules and runbooks

Provide engineering support for PAM platforms; lead root cause analysis, tuning, and resilience improvements.Create operational artifacts (KBs, runbooks, SOPs) and ensure successful handoff to operations teams and technical SMEs

Drive reduction of technical debt and legacy artifacts; maintain platform health and governance dashboards.Lead technical efforts to enhance privileged access experiences, reduce friction for developers/administrators, and improve coverage/gaps (e.g., endpoints, cloud workloads, containers/Kubernetes)

Measure and improve delivery speed, quality, value, and innovation through data-driven KPIs

Work within Agile frameworks (Scrum/Kanban) to deliver PAM features and enhancements in sprints

Collaborate with product owners and stakeholders to refine user stories and acceptance criteria for PAM initiatives

Lead and develop engineering team; conduct performance reviews and career planning

Oversee vendor-led implementations, including SOWs, acceptance criteria, UAT, and cutovers

Align PAM roadmap with business objectives; manage budget and compliance requirements

Drive change management, training, and adoption across the organization

Qualification

PAM tools implementationPAM conceptsProtocolsCloud infrastructure knowledgeAPI-based automationPowerShell proficiencyPython proficiencyCybersecurity principlesAnalytical skillsStakeholder engagementCommunication skillsTeam leadership experience

Required

10–15 years total IT/security experience, including 6-8 years focused on enterprise PAM/EPM engineering

Hands-on implementation experience with PAM tools like Beyond Trust, CyberArk etc

Strong knowledge of PAM concepts and protocols: least privilege, session management, credential vaulting/rotation, service account governance ETC

Technical depth across Windows/Linux/Unix, Active Directory/Entra ID, networking, and cloud infrastructure (AWS/Azure/GCP)

Practical experience integrating PAM with SIEM/SOAR, ITSM, DevOps/CI-CD pipelines, and API-based automation

Proficiency in PowerShell and/or Python; familiarity with REST, SQL, Terraform/Ansible etc

Excellent communication and stakeholder engagement skills; ability to translate business requirements into practical PAM solutions

Familiarity with cybersecurity principles and best practices, including risk management, access controls, and secure coding principles

Analytical and problem-solving skills, with the ability to assess business requirements and translate them into practical PAM solutions

Preferred

At least 3 years of team leadership experience within cybersecurity or identity access engineering

Cloud certifications (e.g., AWS Solutions Architect, Azure Administrator/Architect, GCP Professional Cloud Security Engineer)

Familiarity with broader IAM (provisioning, RBAC/ABAC, SSO etc.)

Background in compliance frameworks (NIST, CIS, ISO 27001, SOX/PCI) and risk management practices

Benefits

Health and welfare benefits

401(k) plan

Adoption assistance program

Educational assistance program

Flexible ways of working

Time off policies (including sick leave, parental leave, and vacation/PTO)

Bonus

Long-term incentive

Company

McDonald's

Glassdoor3.6

McDonald’s is the world’s leading global foodservice retailer with over 37,000 locations in over 100 countries.

Founded in 1955

Chicago, Illinois, US

10001+ employees

https://corporate.mcdonalds.com/

H1B Sponsorship

McDonald's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (61)

2024 (77)

2023 (37)

2022 (31)

2021 (60)

2020 (12)