McDonald's · 3 months ago
Staff Designer, UX Design
Chicago, IL, US, 60607
Full-time
Onsite
Lead/Staff
$167K/yr - $209K/yrMcDonald's is a leading global omni-channel restaurant brand focused on technology innovation to enhance customer experiences. They are seeking an emerging design leader to join their Experience Design team, working on Loyalty, Value, & Gaming, where the role involves participating in the entire design lifecycle and ensuring customer-centric design solutions.
Restaurants
Responsibilities
Your attention to detail is renowned, your design skills impeccable, and you love putting structure around difficult problems. You thrive on being hands-on and immersive. You look for opportunities to improve the way things work
You ensure there is fierce customer focus throughout the entire product lifecycle process, from initial concepting to post-launch measurement
Your design solutions are user-centric while also meeting business goals
You champion ongoing improvements by considering market analysis, customer feedback, metrics, and usability findings
You partner closely with product management and engineering teams to drive innovation and push the boundaries of what’s possible
Your communication style makes it easy for stakeholders to understand and champion your team’s work
You actively drive the design review cycle and ensure design requirements are executed through development
You employ facilitation methods to effectively lead collaboration across teams
You have experience applying Accessibility best practices (WCAG)
The ideal candidate will have a quality portfolio that shows a depth of experience with:
Design for engaging consumer experiences that reaches millions of users
Facilitating strategic product design discussions to establish requirements & build cross-functional alignment with multiple stakeholder groups
A highly developed capacity for UX diagramming (journeys and flows)
Demonstrated ability to connect design discovery insights with UI design concepts
User validation testing methods, including protocol development & design-led testing methods
Advocating for the role of design in an agile product development environment
Implementing detailed designs in Figma and translating that into JIRA or similar
Qualification
Required
Demonstrable expertise in customer engagement experience strategy, backed by research
Strong design sensibility and articulate storytelling
Experience in conducting design & user research
Ability to translate research data into actionable user flows
Experience in customer journey mapping
Ability to create data-flow diagrams
Experience in wireframes and validation testing
Ability to produce high-fidelity designs
Experience in maintaining an Enterprise design system
Ability to co-write component specifications
Ability to define accessibility standards
Attention to detail
Impeccable design skills
Ability to improve processes
Fierce customer focus throughout the product lifecycle
User-centric design solutions that meet business goals
Champion ongoing improvements based on market analysis, customer feedback, metrics, and usability findings
Ability to partner closely with product management and engineering teams
Effective communication style for stakeholder engagement
Active participation in the design review cycle
Experience applying Accessibility best practices (WCAG)
Quality portfolio showing depth of experience with engaging consumer experiences
Experience facilitating strategic product design discussions
Highly developed capacity for UX diagramming (journeys and flows)
Ability to connect design discovery insights with UI design concepts
Experience with user validation testing methods, including protocol development & design-led testing methods
Advocating for the role of design in an agile product development environment
Experience implementing detailed designs in Figma and translating that into JIRA or similar
Benefits
Health and welfare benefits
A 401(k) plan
Adoption assistance program
Educational assistance program
Flexible ways of working
Time off policies (including sick leave, parental leave, and vacation/PTO)
Company
McDonald's
McDonald’s is the world’s leading global foodservice retailer with over 37,000 locations in over 100 countries.
Founded in 1955
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Darryl Webb
Multi Unit Franchise Owner - President / CEO
Douglas Gehrig
CEO
Recent News
2025-10-07
The Motley Fool
2025-10-07
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