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REMAX · 2 months ago

Project Consultant, Global/Commercial

Denver, Colorado, United States

Full-time

Onsite

Mid Level

$62K/yr - $72K/yr

3+ years exp

REMAX is a leading organization in the real estate industry, and they are seeking a Project Consultant to support their Global & Commercial team. The role involves managing client services, driving cross-functional projects, and enhancing internal operations to improve service delivery.

Commercial Real EstateFranchiseProperty ManagementReal Estate

Growth Opportunities

Responsibilities

Manage calls, inboxes, and voicemails; resolve routine issues and/or route to the appropriate department

Schedule meetings and video conferences; prepare agendas and materials; capture notes/minutes and follow-ups

Draft/edit documents; maintain organized digital and physical files (shared drives, CMS, contract repositories)

Coordinate invoice processing and payments

Support meeting preparation and logistics

Review and improve processes impacting global and commercial affiliates; coordinate change through cross-functional projects

Enhance reporting, membership and billing systems in partnership with Finance, EBI, Membership and other departments

Liaise with the Contracts team to track new sales, transfers, renewals, and incentive programs

Send global region contracts for signature and maintain accurate records

Digitize physical documents and contracts; maintain global counts and keep public claims current in coordination with Legal/Contracts

Maintain global resources and knowledge repositories at HQ

Qualify and distribute franchise leads and referrals to regional directors and team members

Handle inbound agent/public inquiries and route appropriately for timely follow-up

Manage the assignment of referral leads to the appropriate region contact or team member

Produce recognition and welcome announcements; manage birthdays/anniversaries and internal communications

Prepare quarterly newsletters and call materials for regional owners/directors

Deliver monthly dashboards (region performance, team KPIs, referral platform)

Improve visibility for region owners/staff; calculate and publish rankings

Investigate and resolve billing issues (membership dues, fixed/variable fees, ad fund)

Reconcile discrepancies with Billing; create vendor invoices as needed; support budgeting cycles

Plan and execute logistics for conferences, conventions, and region owner training, coordinate sessions, rooms, AV, translations, awards, registrations, and on-site support

Lead Global RE/MAX Week coordination (activities, communications, promotions)

Administer training, technology, and business initiatives; coordinate the creation and rollout of global or Commercial training sessions as needed

Support annual courses/symposiums including materials, vendors, registrations, and collateral

Keep teams apprised of project status; flag timeline/scope changes and approval needs

Serve as a point of contact to align actions across departments and regions

Qualification

Project coordinationEvent managementMicrosoft 365CRM/reporting dashboardsGoogle WorkspaceVirtual meeting toolsDocument workflowsStakeholder managementProactive workstyleJudgment & confidentialityFormal project management trainingCommunicationAttention to detail

Required

Experience: 3–5+ years in project coordination/operations, events, or program management in a cross-functional environment; global or multi-time zone coordination experience

Technical: Proficiency with Microsoft 365/Google Workspace; virtual meeting tools (Teams/Zoom); document workflows (e.g., DocuSign); shared drives (Dropbox/SharePoint); comfort with CRM/reporting dashboards

Communication: Excellent written and verbal communication; confident note-taking, minute-writing, and stakeholder updates

Organization: Strong prioritization, attention to detail, and deadline management across concurrent projects

Judgment & Confidentiality: Able to handle sensitive information and make sound, timely decisions

Workstyle: Proactive, service-oriented, comfortable operating with shifting priorities and diverse stakeholders

Preferred

Experience in franchising, real estate, or multi-unit networks

Familiarity with event production (AV, translation, room sets), international shipping, and vendor management

Formal project management training/certification (PMP/CAPM) a plus

Benefits

Competitive Medical, Dental, and Vision benefits

Retirement plans with optimal company match

Annual bonus/merit opportunity

Educational Assistance

Mental Health support program

O.R.E. Events offered in-person and virtually

Mentorship program

Employee Resource Groups

Community Engagement

Diversity, Equity, and Inclusion

Parenting

Remote

Women at REMAX

Company

REMAX

Glassdoor4.2

As one of the leading global real estate franchisors, RE/MAX, LLC is a subsidiary of RE/MAX Holdings (NYSE: RMAX) with more than 140,000 agents in almost 9,000 offices and a presence in more than 110 countries and territories.

Founded in 1973

Denver, Colorado, USA

201-500 employees