Supervisor of Operations jobs in United States
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IWCO · 2 months ago

Supervisor of Operations

IWCO is a company focused on operational excellence, and they are seeking a Supervisor of Operations to lead department employees and ensure production objectives are met. The role involves managing a team, ensuring compliance with safety policies, and fostering a productive work environment.

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Responsibilities

Meet department measurement goals, including waste reduction, billable hours, utilization improvement, spoilage, and rework
Ensure employee adherence to company safety policies
Partner with employees to ensure shift metrics are met or exceeded
Maintain an active presence on the production floor; foster a cooperative and harmonious working environment; maximize employee morale and productivity
Establish innovative, cost-effective, and proactive methods to serve customers and meet goals
Schedule staff according to workload and productivity goals; adjust workflow, team responsibilities, shift inventories, and equipment maintenance as necessary
Ensure all quality and color standards and procedures are followed; identify and address opportunities to improve quality and reduce rework toward key objective of zero defects
Oversee set-ups to reduce change times
Maintain weekly department production reports
Ensure compliance with all state and federal environmental, safety, and health regulations
Work closely with department manager in identifying an effective staffing level plan
Assist department manager in identifying and evaluating equipment to meet strategic initiatives
Communicate effectively with managers and supervisors in other facilities; collaborate to reach or exceed planned profit margins
Comply fully with company human relations’ policy and practice. Confer with Human Resources management to assure employee issues are addressed appropriately. Coordinate with HR on pertinent matters such as recruitment and selection, placement, compensation, training, performance reviews, promotion, discipline, termination, etc
Provide constructive and timely performance evaluations
Coach and develop direct reports
Promote safety as a number one priority
Perform daily payroll functions; make applicable corrections, enter and manage PTO for direct reports
Perform other (or other related) duties as applicable or assigned

Qualification

Microsoft Office SuiteProblem-solvingStrategic thinkingManufacturing experienceSupervisory experienceBilingual (Vietnamese/Cambodian/Spanish)Lean manufacturingQuality control trainingSafety trainingEnglish readingCommunication skills

Required

Fundamental English reading and writing skills
Microsoft Office Suite proficiency; Foundation experience a plus
Excellent problem-solving skills
Demonstrated well-developed strategic thinking
Excellent oral and written communication skills
High school diploma or equivalent required; degree in manufacturing field or business a plus (will consider comparable industry experience in lieu of education)
3-5 years' manufacturing/production experience
2+ years' proven supervisory experience in a manufacturing capacity, preferably with a background in the direct response industry
Ability to work consecutively 12-hour shifts, rotating 3 or 4 days per week including weekend rotations
Ability to provide after-hours support when needed
Ability to maintain an active physical presence on the production floor
Ability to lift, carry and push/pull up to 35 pounds
Ability to stand, walk, bend, twist, pivot, crouch, squat, kneel, and stoop for up to 12 hours
Upper extremity motion requirements: fine motor movements, pushing/pulling with arms, grasping and pinching
Lower extremity motion requirements: reaching
Pre-employment post-offer physical assessment required

Preferred

Bilingual is a plus, preferably Vietnamese, Cambodian and Spanish
Previous participation on a safety team and/or other safety training preferred
Lean manufacturing and/or quality control training preferred

Benefits

Health, dental, and vision insurance
Life insurance
Other wellness programs
401(k) plans
Paid holidays
Vacation time
Sick leave

Company

IWCO

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IWCO has served the needs of North American direct marketers for more than 50 years.

Funding

Current Stage
Late Stage
Total Funding
$74.7M
Key Investors
Prospect Capital Corporation
2017-12-18Acquired
2015-04-01Debt Financing· $74.7M

Leadership Team

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James Capstick
Chief Sales Officer (CSO)
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Joseph Wagner
Chief Marketing Officer (CMO)
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Company data provided by crunchbase