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Land Title Guarantee Company · 5 months ago

On-Call or Part-Time Customer Experience Officer / Receptionist

Denver, Colorado, United States

Full-time, Part-time

Onsite

New Grad, Entry Level

$20.67/hr - $20.67/hr

Land Title Guarantee Company is seeking an On-Call Customer Experience Officer to support the overall business plan and strategic direction of the organization. The role involves coordinating the customer closing experience by managing order entry, file setup, and basic file processing.

Commercial LendingOnline PortalsReal EstateResidential

Responsibilities

Models and holds others accountable to the Land Title Guarantee Company culture and acts as a coach and mentor to others in the organization

Answer customer inquiries in a timely and accurate manner

Coordinate daily closing activities including closing room schedules, calendars, meetings and events

Process incoming customer orders by following work procedures for New Order Entry

Compile personal profile information of sellers, buyer, and borrowers in customer management software

Assist in creation, preparation and distribution of reports in support of the organization

Compile data for over/short report and escheating

Provide administrative assistance with document distribution, typing reports and memos, maintaining computer-based and paper files, order and maintenance of office supplies, and performing other clerical tasks

Other related duties as assigned