1st Source Bank ยท 3 weeks ago
Deposit Services Representative I (Positive Pay Desk), Operations Center, South Bend, IN
South Bend, Indiana, United States
Full-time
Onsite
New Grad, Entry Level
0+ years exp1st Source Bank is seeking a Deposit Services Representative I to perform account activities and maintenance related to processing designated accounts. The role includes handling customer inquiries, processing service requests, and ensuring compliance with relevant laws and regulations.
BankingFinanceFinancial Services
Responsibilities
Answers incoming phone calls from internal and external customers and handles inquiries
Regular and predictable attendance is an essential requirement of the position
Responsible for the completion of all compliance training related to the position
Must understand all applicable laws and regulations that apply to the position and comply with the requirements
Review accounts on Positive Pay system, process daily Scrub Exceptions; prepare daily Check and ACH return files
Process service requests for Stop Payments, Account Cautions, Overdraft Transfer Service maintenance, Account Transfer maintenance, etc
Perform various account maintenance requests: dormant removals, account restrictions; hold removals & validation, Verification of Deposits, etc
Collaborate with branches and other internal departments as needed
Performs all other duties as assigned
Qualification
Required
Regular and predictable attendance is an essential requirement of the position
Responsible for the completion of all compliance training related to the position
Must understand all applicable laws and regulations that apply to the position and comply with the requirements
High School Diploma/GED required
Preferred
Three (3) months to one (1) year of experience preferred
Good PC skills--proficiency in Microsoft Word and Excel essential
Knowledge of PC based systems a plus
Analytical and problem-solving skills with attention to detail
Ability to multi-task and prioritize in a fast-paced environment
Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records
Good verbal communication skills
Good organizational skills
Excellent phone and customer skills
Must be able to adjust workload at any given time
Company
1st Source Bank
1st Source has offered clients a convenient and friendly way to bank for over 150 years.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Andrea Short
President
Recent News
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