Cornerstone Capital Bank ยท 3 weeks ago
Cash Supervisor
Cornerstone Capital Bank is a best-in-class mortgage servicer known for exceptional service and employee satisfaction. They are seeking a Cash Supervisor to oversee staff, manage payment processes, and collaborate with other business units to enhance customer experience.
Financial Services
Responsibilities
Supervise staff including team member training and coaching, annual reviews, and attendance monitoring
Post payments, payoffs, and liquidations
Prepare daily system balancing
Research payment issues and respond accordingly
Collaborate with other business units to streamline processes and work as a team to provide a better customer experience
Complete special projects as assigned
Qualification
Required
Experience with MSP is required
Minimum 2 years in a management role or supervisory role
Ability to manage and motivate employees and encourage group participation as well as individual growth
Make sound decisions based upon department procedures, company policies, knowledge, and experience
Ability to multi-task in a fast-paced environment, while still being detailed and results oriented
Ability to contribute to the department in line with the company's vision and core values, driving frequent and continual organizational change and improvement
Effective presentation, verbal, and written communicator
Must be disciplined and well organized with attention to detail
Excellent interpersonal and relationship building skills
Minimum 2 years of experience using Microsoft Office Suite (Word, Excel, Outlook, Visio, etc.) with an emphasis on Excel
Preferred
Associate degree preferred or equivalent work experience
Five to eight years of experience working in a mortgage environment, preferably Mortgage Servicing, with a well-rounded mortgage servicing background is preferred
Benefits
Competitive salary
Full benefits package
Potential for a performance-based bonus
Company
Cornerstone Capital Bank
We are a team of dynamic, enthusiastic, and service-oriented individuals who want to make banking and mortgages easier for you.