Security National Bank · 1 month ago
Recordkeeping Specialist
Security National Bank is a locally owned bank founded in 1884, committed to integrity and excellent service. They are seeking a detail-oriented Recordkeeping Specialist to support the daily operations of employee benefit plans, focusing on plan administration, compliance, and client support.
BankingFinancial ServicesInsuranceSecurity
Responsibilities
Process all participant distributions by reviewing paperwork, verifying vested balances and signatures, monitoring force-out eligible accounts, and ensuring compliance with all regulatory requirements
Provide back-up support to all Recordkeeping functions, with primary focus on the Distribution and Trading desks
Support and coordinate annual compliance activities by verifying participant data for testing and contributing to the preparation of annual tax forms
Respond to client inquiries from the internal phone line, process transfer requests, and ensure timely follow-up documentation
Perform audits of generated tax forms against distribution activity and monitor outstanding distribution checks each month to ensure accurate reconciliation
Support complex plans and coordinate special projects or other assigned duties
Provide back-up and support for the contribution desk, including processing retirement plan contributions and insurance premium payments in accordance with established procedures
Monitor plan activity, including forfeiture balances, pending transactions, loan balances, and miscellaneous fund activity, ensuring timely follow-up with plan sponsors as needed
Assist with plan sponsor support functions, including training, file layout guidance, new participant enrollments, and follow-up tasks
Support administrative platforms by managing access, training users, and providing back-up for anti-money laundering reporting
Participate in plan audits, perform participant maintenance, and assist with special projects or other duties as assigned
Qualification
Required
High school diploma or equivalent
2 years professional office experience
Strong verbal and written communication skills
Accuracy and meticulous attention to detail required
Excellent oral, written, and interpersonal communication skills
Ability to navigate multiple computer systems and programs with working knowledge of Word and Excel
Ability to manage multiple requests simultaneously, meet deadlines, and adapt to shifting needs
Team-oriented and the ability to work collaboratively across all levels of the organization
Service-oriented, polite, and respectful
Advanced problem-solving and analytical skills
Ability to take direction and instruction and follow through independently until project completion
Preferred
Fluent written and verbal Spanish skills are strongly preferred
Benefits
Medical
Dental
Short and long term disability
Life insurance
Paid time off
A wellness program
A 401(k) savings plan at hire for future financial protection
Company
Security National Bank
Security National Bank was chartered in 1884 in Sioux City, Iowa, and founded on the time-tested principles of integrity, honor, open-mindedness, efficiency, good humor, respect, duty and human connection.