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Educational Federal Credit Union · 3 weeks ago

Digital Banking Systems Analyst

Miami, Florida, United States

Full-time

Onsite

Mid Level

Educational Federal Credit Union is seeking a Digital Banking Systems Analyst to provide internal organizational support for key member-facing digital systems. The role involves ensuring the Digital Banking system functions properly, acting as a liaison between technical issues and business staff, and coordinating with vendors for system changes and testing.

CreditCredit BureauDebit CardsFinancial Services

Responsibilities

Provide internal support for Digital Banking (online and mobile app), and related systems

Function as the subject matter expert for Digital Banking system administration

Coordinate with Director of Business Technology for Digital Banking and core system integration

Test updates, changes, and enhancements/additions to the Digital Banking system

Coordinate and facilitate testing of Digital Banking system changes with business lines and stakeholders

Coordinate implementations and changes with Digital Banking vendor

Work in conjunction with Data Analyst to report and analyze Digital Banking performance, data, and statistics

Manage third party member-facing digital system integrations

Work with business lines to gather, analyze, and document business requirements related to member-facing digital systems

Recommend digital system features and functionality that are aligned with the organizations strategic goals and direction

Perform other duties as assigned by management

Qualification

Digital Banking system administrationTechnical subject matter expertiseData analysisSystem integrationProblem solvingCommunication skillsTime managementTeam collaboration

Required