L&N Federal Credit Union · 1 month ago
Business Process Automation Specialist - Full Time - Louisville
Louisville, Kentucky, United States
Full-time
Onsite
Senior Level
5+ years expL&N Federal Credit Union is seeking a Business Process Automation Specialist to join their IT team. This full-time role focuses on the development, maintenance, and optimization of forms and automated processes within the credit union's core banking platform, ensuring efficient operations and alignment with business needs.
BankingFinancial ServicesLending
Responsibilities
Design, develop, and maintain electronic forms in the Jack Henry Symitar PowerFrame environment, including version control. Work with stakeholders to gather requirements and ensure forms are effectively integrated and tailored to end-user needs
Develop and support process automation to improve efficiency for core-related solutions, including data analysis and process evaluation. Maintain documentation for all core systems and solutions. Follow change management procedures by submitting and tracking change requests
Handle daily data processing, period-end processing, and ensure backups and system maintenance. Also, implement core system projects as assigned
Manage vendor communications, report core system issues to management, and assist with disaster recovery testing and implementation
Assist with implementing core system software updates, coordinating with internal and external teams for successful changes in both test and production environments. Manage release schedules for vendor applications and ensure updates and enhancements follow proper change management protocols
Provide excellent service and support for core-related applications, troubleshooting issues, recommending solutions or workarounds, and managing system controls to align with business objectives
Represents the Credit Union to the member in a courteous, friendly, and professional manner. Has working knowledge of the services offered by the Credit Union. Understands, promotes and adheres to the policies of the Credit Union. Practices confidentiality as indicated in employee matters and Credit Union operations
Weekend and extended shifts are required for updates, upgrades, project rollouts and maintenance as needed. Available for after-hours support as needed
Qualification
Required
Bachelor's Degree in IT, Computer Science, Management Information Systems, Business Administration (with IT experience) required
5-8 years of similar or related experience in application support or systems administration, financial services/credit union environments, troubleshooting client-server applications and user issues
Strong analytical, process mapping, and problem-solving skills
Ability to develop documentation and provide user training
Working knowledge of Credit Union operations and needs
Knowledge of software design principles and methods
Proficiency in JavaScript for troubleshooting, enhancing, and maintaining client -and server-side scripts within web-based applications
Ability to debug and modify existing JavaScript code used in form validation, dynamic content rendering, and workflow automation
Proficient in basic scripting or SQL, Python, similar languages
Skilled in troubleshooting application issues through log analysis, scripts, and backend processes
Familiar with process mapping and business analysis
Comfortable collaborating with developers to replicate, diagnose, and escalate complex technical problems
Preferred
Familiarity with core banking systems including Jack Henry Symitar (PowerFrame, Enterprise Workflow, Synergy) preferred
Familiarity with integrating JavaScript into third party platforms, including Symitar PowerFrame, is a plus
Company
L&N Federal Credit Union
L&N Federal Credit Union auto and mortgage loans, checking accounts, credit cards and business services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Lori Klumpp, CPA
CFO
Kent Rohrer
Chief Business Services Officer
Company data provided by crunchbase