Land Title Guarantee Company · 1 month ago
Customer Experience Officer / Receptionist - Dillon
Dillon, Colorado, United States
Full-time
Onsite
New Grad, Entry Level
$46K/yr - $54K/yrLand Title Guarantee Company is a provider of closing services, and they are seeking a Customer Experience Officer to support the customer closing experience. This role involves coordinating daily closing activities, processing customer orders, and providing administrative assistance to ensure a smooth operation.
Commercial LendingOnline PortalsReal EstateResidential
Responsibilities
Models and holds others accountable to the Land Title Guarantee Company culture and acts as a coach and mentor to others in the organization
Answer customer inquiries in a timely and accurate manner
Coordinate daily closing activities including closing room schedules, calendars, meetings and events
Process incoming customer orders by following work procedures for New Order Entry
Compile personal profile information of sellers, buyer, and borrowers in customer management software
Assist in creation, preparation and distribution of reports in support of the organization
Compile data for over/short report and escheating
Provide administrative assistance with document distribution, typing reports and memos, maintaining computer based and paper files, order and maintenance of office supplies, and performing other clerical tasks
Participate in department marketing activities which may include attending after hours functions as requested or required
Other related duties as assigned
Qualification
Required
High school diploma or equivalent required
Excellent written and verbal communication skills
Exceptional interpersonal and customer service skills
Excellent organizational skills and attention to detail
Proficiency with E-mail, Microsoft Office Suite, and Internet
Preferred
Customer service experience strongly preferred
Benefits
Medical, dental, vision insurance
Teledoc services
Life insurance
Traditional and Roth 401K retirement options with company match
Short-term and long-term disability
Vacation and Sick time
Land Title Paid Leave Program
10 paid holidays
Employee Assistance Program (EAP)
Educational Reimbursement and Training opportunities
Title and Closing reimbursement discounts
Company
Land Title Guarantee Company
Land Title Guarantee Company is a real estate enterprise that engages in commercial, lending, residential and builder services.
Founded in 1967
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Linda Ripley
CXO
Lisa Romo
LICENSED ESCROW OFFICER
Recent News
The Business Times
2025-01-22
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