Surgery Scheduling Specialist - Ear, Nose, and Throat Clinic jobs in United States
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Vanderbilt University Medical Center · 2 days ago

Surgery Scheduling Specialist - Ear, Nose, and Throat Clinic

positionNashville Metro
timeFull-time
remoteOnsite
seniorityEntry Level
date2+ years exp

Vanderbilt University Medical Center is a leading healthcare institution located in Nashville, Tennessee, dedicated to advancing health and wellness. The Surgery Scheduling Specialist is responsible for coordinating surgical procedures, managing schedules for multiple surgeons, and providing comprehensive guidance to patients throughout the surgical process.

Cosmetic SurgeryEducationHealth CareMedicalUniversities
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H1B Sponsor Likelynote

Responsibilities

Manage surgical schedules for multiple surgeons, ensuring efficient use of operating room time
Work closely with physicians, patients, and hospital or surgery center staff to coordinate procedure dates and times
Communicate surgery details, including pre-operative instructions, to patients and family members
Serve as the primary point of contact for patients, walking them step by step through the entire surgical process
Provide detailed explanations of pre-operative requirements, including necessary lab work, medication instructions, fasting guidelines, and arrival times
Ensure patients understand post-operative care instructions and follow-up appointment scheduling
Address patient concerns, answer questions, and provide reassurance throughout the process
Deliver difficult news, such as surgery rescheduling, insurance denials, or financial obligations, with empathy and professionalism
Maintain a compassionate and patient-centered approach in all interactions
Effectively manage patient expectations and handle stressful situations with professionalism and kindness
Provide emotional support to patients and families who may be anxious or frustrated
Order and arrange for all necessary surgical equipment and supplies for multiple surgeons
Coordinate with vendors and hospital supply departments to ensure timely availability of specialized instruments
Verify that all necessary equipment is available prior to the scheduled procedure
Obtain prior authorizations from insurance companies for scheduled surgical procedures
Gather and submit all required documentation for approval, ensuring compliance with insurance guidelines
Communicate with patients regarding insurance approvals, denials, and any financial obligations
Maintain accurate records of surgery schedules, authorizations, and equipment orders
Provide exceptional customer service by addressing patient inquiries and concerns regarding their surgery
Collaborate with multiple surgeons and medical staff to handle scheduling conflicts or last-minute changes efficiently

Qualification

Medical scheduling softwareElectronic health records (EHR)Surgical procedures knowledgeInsurance authorization processesExceptional customer serviceMultitasking abilityInterpersonal skillsOrganizational skillsAttention to detail

Required

Previous experience in medical scheduling, healthcare administration, or a related field
Experience managing schedules for multiple surgeons or providers
Knowledge of surgical procedures, insurance authorization processes, and medical terminology
Exceptional customer service and interpersonal skills
Strong ability to deliver difficult news in a compassionate and professional manner
Strong organizational skills and attention to detail
Ability to multitask and work efficiently in a fast-paced environment
Proficiency in medical scheduling software and electronic health records (EHR) systems
2 years of relevant work experience
High School Diploma or GED

Company

Vanderbilt University Medical Center

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Vanderbilt University Medical Center is a nonprofit institution specializing in patient care, research, and nobility in medical education.
dateFounded in 1925
location
Nashville, Tennessee, USA
people-size10001+ employees
web-link
https://www.vumc.org/main/home

H1B Sponsorship

Vanderbilt University Medical Center has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (92)
2024 (74)
2023 (73)
2022 (113)
2021 (96)
2020 (70)

Funding

Current Stage
Late Stage
Total Funding
$35.3M
Key Investors
National Institute on AgingAdvanced Research Projects Agency for HealthGordon and Betty Moore Foundation
2025-07-02Grant· $25M
2024-11-15Grant· $3.3M
2024-09-13Grant

Leadership Team

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Wright Pinson
Deputy CEO and Chief Health System Officer
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Cecelia Moore
Chief Financial Officer & Treasurer
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Recent News

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2025-12-12
PR Newswire
CONSUMING TREE NUTS AS SNACKS REDUCES FOOD CRAVINGS AND IMPROVES DIET QUALITY IN MILLENNIALS AT RISK FOR METABOLIC SYNDROME
2025-12-09
Company data provided by crunchbase