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Invited · 4 days ago

Classic Courses Starter Golf

Austin, TX

Full-time

Onsite

New Grad, Entry Level

Invited is a leading company in the hospitality and service industry, operating numerous private clubs across the nation. The Starter Golf is responsible for managing the flow of play on the golf course, ensuring an enjoyable experience for all players while enforcing club rules and providing excellent customer service.

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Responsibilities

Assist members/guests find appropriate games, ensuring an enjoyable and seamless experience

Offer helpful suggestions on golf course etiquette to members/guests when appropriate

Address any violations with a polite and respectful demeanor, ensuring a positive interaction

Help members/guests by locating lost balls, offering rides when requested, and supporting their needs on the course

Ensure the orderly flow of play by adhering to tee times and club regulations, minimizing delays, and avoiding gaps in play, especially during peak hours

Maintain a sufficient supply of scorecards, pencils, tees, and other essentials to support a smooth experience for members/guests

Ensure timely presence on the course according to the schedule, coordinating with starters or golf operations staff to report any incidents or issues

Uphold and enforce all club rules related to the golf course, ensuring a consistent and fair experience for all players

Repair ball marks, fill divots with topsoil, pick up loose items, and ensure cart guidance ropes and supports are properly positioned

Collaborate with other golf operations staff such as Outside Services, Range Attendants, and Cart Attendants to ensure efficient and seamless service

Ensure all assigned tasks are completed to meet club standards, including maintaining cleanliness on the course, restocking supplies, and ensuring signage is tidy

Keep members/guests informed about club offerings, features, upcoming events, and specials available in the Golf Shop

Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management

Follow all company, club, and department policies, procedures, and instructions

Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff

Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same

Take the initiative in personal and professional growth and maintain any required certifications relevant to your role

Address and resolve challenges using available resources, working with regional and corporate teams to support club operations

Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success

Qualification

Golf etiquette knowledgeCustomer service skillsCommunication skillsAttention to detailTeam collaboration

Required

High school diploma, GED, or equivalent

Strong communication skills, with the ability to interact effectively with members, guests, and staff

Excellent knowledge of golf etiquette, rules, and best practices

A positive attitude and commitment to providing outstanding service

High attention to detail and reliability

Primarily outdoors with frequent exposure to extreme hot or cold temperatures and humidity

Sitting, standing, walking, climbing/ladders, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying up to 100 lbs., talking, hearing, and seeing

Adherence to attendance requirements as outlined in the weekly schedule

Flexibility to work additional hours as needed to meet position deadlines