Apply on Employer Site

Brightstar Lottery · 1 month ago

Customer Engagement Specialist

Providence, RI, US, 02903

Full-time

Onsite

Entry, Mid Level

$60K/yr - $122K/yr

2+ years exp

Brightstar Lottery is an innovative global leader in lottery technology and solutions. The Customer Engagement Specialist will connect customer needs with technology through engaging presentations and demos, while collaborating with product and support teams to enhance customer success.

ComputerGamingInformation ServicesInformation TechnologyManufacturing

Responsibilities

Lead engaging product presentations and onboarding sessions that help customers get value quickly

Support product demos and proof-of-concept activities, highlighting real-world use cases and benefits

Gather customer feedback, questions, and success stories to help shape future product enhancements

Partner with product, sales, and support teams to align on customer needs and priorities

Stay up to date on product features, enhancements, and roadmap developments

Help create clear, user-friendly presentation materials and product documentation

Contribute product insights and customer use cases to RFPs and proposal responses

Qualification

Customer engagementPresentation skillsTechnology experienceOrganizational skillsCollaboration

Required

Bachelor's degree or equivalent professional experience

At least 2 years of experience in customer engagement, training, enablement, or a related role

Strong communication, presentation, and organizational skills

A collaborative mindset and a genuine interest in helping customers succeed

Preferred

Experience working with technology or enterprise software products is a plus

Benefits

401(k) Savings Plan with Company contributions

Health, dental, and vision insurance

Life, accident, and disability insurance

Tuition reimbursement

Paid time off

Wellness programs

Identity theft insurance

Company

Brightstar Lottery

Brightstar Lottery is a global gaming company specializing in the design, manufacture, and marketing of electronic gaming.

Founded in 1974

London, England, GBR

5001-10000 employees

https://www.brightstarlottery.com/

Funding

Current Stage

Public Company

Total Funding

$1.3B

2025-12-03Post Ipo Debt· $750M

2025-07-01Acquired

2024-09-10Post Ipo Debt· $551.02M

Leadership Team

Fabio Cairoli

Chief Executive Officer, Italy

Recent News

TradingView

Brightstar Lottery And Scientific Games Joint Venture Awarded 15-Year Lottery Contract For New State Of São Paulo Lottery In Brazil

2026-01-06

PR Newswire

Brightstar Lottery and Scientific Games Joint Venture Awarded 15-Year Lottery Contract for New State of São Paulo Lottery in Brazil

2026-01-05

PR Newswire

Brightstar Lottery Partners with Totalizator Sportowy to Deliver Premier Instant Ticket Games in Poland

2025-12-24

Company data provided by crunchbase