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Sportsman's Warehouse · 2 weeks ago

CUSTOMER SERVICE ASSOCIATE / OUTFITTER

Coon Rapids, MN

Part-time

Onsite

New Grad, Entry Level

$15/hr - $15/hr

Sportsman's Warehouse is a community dedicated to the thrill of the outdoors and supporting each other. They are seeking enthusiastic, customer-focused individuals to provide outstanding service and create a welcoming in-store experience for customers.

Sports

Responsibilities

Deliver Exceptional Service: Greet every customer with a friendly smile, listen to their needs, and go above and beyond to ensure they have an outstanding experience in our store

Be a Knowledgeable Guide: Share your passion and expertise about outdoor activities, products, and destinations. Help customers find exactly what they need for their next adventure, whether it’s fishing, hiking, camping, or hunting

Maintain an Inviting Space: Keep the department clean, organized, and well-stocked, creating a welcoming environment that encourages customers to explore and enjoy

Promote Our Best Products: Educate customers on our products’ unique features and benefits, including protection plans and gear upgrades, to enhance their outdoor experiences

Support Team Success: Work collaboratively with teammates to ensure smooth store operations, handle customer requests efficiently, and create a positive atmosphere for everyone

Qualification

Customer serviceProduct knowledgeCommunication skillsInterpersonal skillsTeamwork

Required

Excellent communication and interpersonal skills

A high school diploma or equivalent is preferred but not required

This role involves active movement, including talking, standing, lifting up to 20 lbs, and being on your feet for extended periods

Comprehensive training provided, including sales and product knowledge—no prior experience necessary

Benefits

Comprehensive Health & Wellness Benefits: We offer medical, dental, and vision plans, with wellness incentives that can lower your health premiums.

401(k) with Company Matching: Plan for your future with our 401(k) retirement plan, including company matching after one year of service, with 100% vesting after three years.

Employee Assistance Program (EAP): Access support and resources for emotional well-being, family, legal, and financial matters at no cost to you.

Accident and Critical Illness Insurance: Gain peace of mind with coverage that helps you handle unexpected medical costs.

HealthJoy App: A concierge service for navigating healthcare, available 24/7 to assist you with finding providers, telemedicine, and prescription savings.