Gainwell Technologies · 5 months ago
Client Delivery Leader
Any city, TX, US, 99999
Full-time
Hybrid
Senior Level
$137K/yr - $196K/yrGainwell Technologies is dedicated to improving public health outcomes and ensuring that the most vulnerable can lead healthier lives. As a Client Delivery Leader (CDL), you will manage all aspects of service delivery, serving as a trusted advisor to the Account General Manager and ensuring best-in-class delivery while maximizing value and profitability.
Health CareInformation Technology
Responsibilities
Support the AGM across all customer needs as a Subject Matter Expert for the Delivery organization. Develop a comprehensive understanding of customer contracts, including a deep insight into T&Cs and their impact on delivery
Coordinate closely with Gainwell's infrastructure, security, and IT teams to ensure comprehensive coverage for service delivery. Work with implementation, engineering, product management, and other relevant teams for new service introduction and enhancements
Implement and manage systematic delivery status reporting to the customer and Gainwell, tailored to the audience's needs
Nurture strong connections with shared service leaders to personalize services for the customer and build relationships at all levels of the customer organization
Establish and implement a consistent data- and metrics-driven governance approach with clear and systematic escalation processes within Gainwell, up to the COO if necessary
Handle recruitment, coaching, mentoring, performance management, and other people management responsibilities
Qualification
Required
Strong Program Director with extremely well-developed and demonstrated program management skills
Ability to navigate both strategic and tactical aspects of delivery management
Ability to inspire confidence with the client and Gainwell leadership
Strategic thinker with strong financial acumen skilled in striking the right balance between maximizing client value while optimizing costs
Expert collaborator in deeply matrixed environments across large teams
Strong interpersonal and relationship-building capabilities with both external clients and internal facing teams
In-depth understanding of the Healthcare/Medicaid business, clients, and solutions
Benefits
Flexible vacation policy
401(k) employer match
Comprehensive health benefits
Educational assistance
Leadership and technical development academies
Company
Gainwell Technologies
Gainwell Technologies is a provider of Information Technology & Services. It is a sub-organization of Veritas Capital.
Founded in 2009
10001+ employees
H1B Sponsorship
Gainwell Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (78)
2023 (56)
2022 (96)
2021 (33)
Funding
Current Stage
Late StageTotal Funding
$1M2023-06-06Grant· $1M
Leadership Team
Paul N. Saleh
President and Chief Executive Officer
Gary Call
Chief Medical Officer
Recent News
bloomberglaw.com
2025-12-12
GlobeNewswire
2025-12-11
Company data provided by crunchbase