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Altice USA · 2 months ago

Director, Digital Strategy Insights

USA.NY.Long Island City-Corp

Full-time

Onsite

Director/Executive

$141K/yr - $202K/yr

Altice USA is a leader in the fast-paced world of connectivity, seeking a Director of Digital Strategy Insights to guide the organization's digital evolution. This role involves monitoring emerging technologies, identifying strategic opportunities, and leading initiatives to enhance the customer experience while optimizing business processes.

Communications Infrastructure

No H1B

Responsibilities

Develop Digital Strategy: Create a clear, actionable digital transformation roadmap that aligns with the organization's business objectives and market demands

Evaluate Emerging Technology: Stay ahead of technological trends, including AI, data analytics, automation, and cloud computing, to identify opportunities for competitive advantage

Drive Business Process Optimization: Analyze existing business workflows and partner with cross-functional teams to implement technology-based solutions that increase efficiency, reduce costs, and improve productivity

Analyze Data and Insights: Use data analytics and visualization tools to collect and interpret information from various sources. Synthesize research findings to inform strategies and measure the effectiveness of digital initiatives. Works closely with Chief Data Office on enterprise-wide insights along with tracking and measurement of digital progress

Enhance Customer Experience: Analyze customer journeys and digital touchpoints to identify opportunities to simplify and improve the customer experience

Lead Change Management: Act as a change agent by communicating the vision for transformation, addressing concerns, and inspiring teams to adopt new digital tools and ways of working

Manage Projects: Oversee the planning, execution, and delivery of digital initiatives, ensuring they are completed on time, within budget, and meet business requirements

Collaborate with Stakeholders: Build and maintain strong partnerships with internal teams (e.g., IT, marketing, operations) and external vendors to ensure successful project implementation

Qualification

Digital StrategyData AnalyticsProject ManagementBusiness AnalysisAnalytical ThinkingBusiness AcumenAgile MethodologyWaterfall MethodologyTableauPower BICommunicationLeadershipCollaboration

Required

Bachelor's degree in Business, Computer Science, Marketing, or a related field

An MBA or other relevant master's degree is a plus

Proven track record in digital strategy, business analysis, or product management, with significant experience in leading digital transformation projects

Excellent problem-solving skills with a focus on data-driven decisions

Experience with analytics and business intelligence tools (e.g., Tableau, Power BI)

A deep understanding of business operations, customer insights, and the ability to connect technological solutions to business goals

Exceptional verbal and written communication skills with the ability to articulate complex strategies and insights to diverse audiences, including senior leadership

Proven ability to influence and lead cross-functional teams without direct authority

Must be a collaborative team player

Solid understanding of project management methodologies (Agile, Waterfall) and experience overseeing project timelines, budgets, and resources