NEOGOV · 2 days ago
Clerk III - SR-10
Future vacancies with immediate vacancy in Hilo, HI
Full-time, Contract
Onsite
Mid Level
$42K/yr - $42K/yr
3+ years expNEOGOV is a company that provides innovative solutions for government agencies, and they are seeking a Clerk III to perform complex clerical and administrative work. The role involves preparing and processing documents, maintaining records, and providing information to the public while potentially supervising others.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Prepares, checks and processes letters, memoranda, reports, specifications, statements, forms, and other materials into final form from rough or corrected copy and/or requires advanced word processing techniques; uses discretion and resourcefulness as tasks do not follow established process or procedures; checks and proofreads finished documents
Processes documents from rough or corrected copy where format and arrangement of data are not clearly indicated
Creates, edits, prints, scans, stores, retrieves and deletes documents using a computer and word processing and other software
Prepares, checks, and reviews forms, records, reports, applications, and other documents for accuracy, adequacy, and conformance to established departmental and/or legal requirements
Creates tables and graphs using spreadsheet applications; devises formulas for spreadsheet calculations
Evaluates documents and processes same according to individual circumstances where the correct course of action is not clearly defined
Follows up to secure or clarify required information
Follows up on applications, forms, and other documents to ensure timely processing
Determines eligibility for and issues licenses and permits
Posts data to and maintains various types of paper and electronic operational and control records
Conducts extensive searches through a variety of paper and electronic files and records, extracts, refines, and organizes necessary information and prepares reports that require discretion, selectiveness and an understanding of the material; summarizes and briefs materials and prepares special reports involving interpretation and analysis of data and judgment as to format and details of presentation, which may include the use of various software applications.Takes and transcribes notes and taped recordings of meeting proceedings; prepares minutes as required
Prepares reports and correspondence by transcribing taped recordings
Composes routine correspondence and letters of acknowledgment from general instructions
Sets up and maintains paper and electronic files and revises system as necessary; codes and indexes records
Provides information and resolves complaints by outside parties involving interpretation and explanation of regulations, policies, and procedures, and knowledge of the agency's purposes and functions
Processes accounts payable; orders office supplies, equipment, etc.; posts to and maintains account balances
Accepts cash payments for standard fees; writes out receipts; prepares deposit receipts; may follow up on collection of returned checks
Reviews, prepares, and processes time sheets and related payroll documents; maintains vacation and sick leave balances
Answers telephone and takes or relays messages and calls
Makes arrangement for meetings, appointments, travel, equipment maintenance, telephone service, and other similar matters. Sets up facility or room for meetings
Sorts, arranges, distributes, and files bills, invoices, applications, correspondence, and other materials
Greets callers and directs them to proper persons or offices
Operates standard office machines such as copiers, scanners, calculators, typewriters, and desktop computers and peripherals
May perform routine end user computer system assignments
May supervise and review the work of others
Performs other related duties as assigned
Qualification
Required
Graduation from high school
Three (3) years of clerical experience which shall have included some typing or keyboarding
Possession of a valid State of Hawai'i driver license (Class 3) or any other valid comparable driver license as applicable to the position
As applicable to the position, must be qualified to carry and/or possess firearm or ammunition in accordance with state and federal laws, e.g., no misdemeanor or felony domestic violence conviction
Knowledge of office practices and procedures
Knowledge of filing methods and systems
Knowledge of grammar, spelling, and word usage
Knowledge of the purposes and uses of standard office machines
Knowledge of principles and practices of supervision
Ability to type or keyboard, which applicants may be required to demonstrate by satisfactorily passing a performance exercise at the time of interview
Ability to make arithmetic computations
Ability to compare names and numbers accurately
Ability to set up and maintain records, summarize and analyze materials
Ability to prepare reports
Ability to operate standard office machines and equipment
Ability to understand, interpret, and explain laws, ordinances, regulations, and policies pertinent to the department
Ability to give and follow oral and written instructions
Ability to deal tactfully and effectively with the public and resolve complaints
Ability to supervise and work harmoniously with others
Physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations
Benefits
Flexible Working Arrangements:Options may include alternate work schedules (4-10) and flexible working hours. (Not all Departments/Agencies participate and not all positions are eligible.)
Vacation: Start accruing paid vacation time immediately upon hire – up to 21 days per year.
Sick Leave: Start accruing paid sick leave time immediately upon hire – up to 21 days per year.
Holidays: The County provides 13 paid holidays per year (plus General Election Day when applicable).
Training and Development: The County has a variety of training and development opportunities for employees.
County Tuition Reimbursement Program: This scholarship program rewards employees who take the initiative to advance their education and learning.
Public Service Loan Forgiveness (PSLF) Program: You may be eligible for this federal program which forgives portions of federal student loans for individuals working in public service.
Retirement Plan:The Employees’ Retirement System is a qualified defined benefit public pension plan that provides retirement, disability, survivor and other benefits to all eligible full-time and part-time county employees in the State of Hawaii as well as their beneficiaries.
Deferred Compensation: Save additional money for retirement - this voluntary supplemental retirement savings plan allows for the investment of tax-deferred contributions.
Flexible Spending Plan: Use pre-tax dollars to pay for qualified dependent care and/or medical expenses, as well as insurance premiums.
Health Benefit Plans: The County of Hawai‘i offers a variety of health benefit plans for eligible employees.
Employee Assistance Program (EAP): This voluntary assistance program provides employees and their family members with free professional and confidential assistance in overcoming personal and work-related problems.
Group Life Insurance: Free life insurance policy for active employees.
Credit Union Membership
Other Leaves: You may be eligible for other leaves, including Family Leave, Funeral Leave, Leave Sharing, Military Leave, Donor Leave, Victims Protection Leave, as well as leave for Parent-Teacher Conferences, Disaster Relief, Blood Bank Donations, and Jury Duty.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase