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Altice USA · 2 months ago

Senior Fiber Engineer

USA.NY.White Plains-N Broad

Full-time

Onsite

Mid, Senior Level

$85K/yr - $115K/yr

7+ years exp

Altice USA's Lightpath is one of the largest competitive local exchange carriers in the tri-state area, focusing on delivering cutting-edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services. The Senior Fiber Engineer will manage and optimize Lightpath’s fiber network, support pre-sales engineering, and mentor less experienced team members while ensuring effective communication with internal and external customers.

Communications Infrastructure

Responsibilities

Own and manage the usage of Lightpath’s Fiber Network

Make decisions regarding the usage of our fiber network and how it is to be leveraged to enable our customers’ success. Will include designing fiber routes for various telecom services such as Dark Fiber, Ethernet, SD-WAN, WDM, DIA, Small Cell, and FTT services

Produce creative solutions using Lightpath assets to deliver unique services for our customers’ needs supporting design criteria such as distance limitations, diversity needs, or specific routing requirements

Lead training for both individuals and groups within the department to help further their knowledge of industry practices and procedures

Provide mentorship to peers and team members regarding both general work practices & specific project support

Research existing databases, files, and records for purposes of network design, fiber optimization, customer communications, and/or relocation of fiber facilities

Create and provide output specifying selected fiber path and required splicing work to be performed for new fiber-based service installations, relocation of existing fiber facilities, and/or restoration of existing traffic

Ensure company records are accurate by inputting and maintaining data of physical assets in our GIS database

Provide real-time support for in-field customer maintenance & repair activities

Analyze, approve, & organize fiber trace data to support service delivery or maintenance activities

Ensure inventory of fiber usage & customer service records are accurate by inputting and maintaining circuit data in our GIS database

Establish and maintain effective communications and a professional working relationship with customers both internal and external, including Lightpath service delivery, project management, circuit design, OSP construction, sales engineering, vendors, and customers

Organize workday efficiently to maximize productivity by utilizing proper time management techniques

Assist in the accomplishment of company objectives or needs by performing other related duties as assigned by manager

Qualification

Telecom fiber networkGIS-based data managementFiber construction practicesGoogle EarthMS Office SuiteSalesforce.comAutoCadAnalytical skillsOrganizational skillsTime managementInterpersonal skillsMentoring skills