Retail Sales Associate, West Dade Miami International - Flex jobs in United States
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Macy's · 2 weeks ago

Retail Sales Associate, West Dade Miami International - Flex

Macy's is a storied company that has been part of America's fabric for over 160 years. They are seeking a Retail Sales Associate who will deliver exceptional customer service while achieving sales goals through personalized engagement and hospitality. The role involves maintaining a welcoming shopping environment and building lasting customer relationships.

Consumer GoodsFashionRetail

Responsibilities

Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they’re fully informed and ready to engage, educate, and sell with confidence
On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back
Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves
They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name
We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities
And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results

Qualification

Customer engagementSales goals achievementProduct knowledgeTeam collaborationResourcefulnessCustomer relationship buildingTechnology proficiencyEffective communicationAdaptability

Required

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English
Be comfortable communicating and collaborating with customers and colleagues
Meeting daily sales goal challenges
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
Enjoy meeting people, learning about them, and sharing information
Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
You can handle electronic devices with no problem
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

Benefits

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice

Company

Macy's is America’s store for life. The largest retail brand of Macy's, Inc.

Funding

Current Stage
Late Stage

Leadership Team

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Bobby Amirshahi
Senior Vice President, Corporate Communications + Public Affairs
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Michael Krans
VP of media network
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Company data provided by crunchbase