Ottobock · 5 months ago
PCS Clinical Specialist, Prosthetics (South-Central or Southeast Region)
Ottobock is a healthcare company dedicated to helping individuals with limb loss or mobility challenges. They are seeking a highly motivated ABC Certified Prosthetist for the role of Clinical Specialist, Prosthetics, responsible for providing clinical and technical expertise, education, and product training to enhance the prosthetic business unit.
ManufacturingMedical Device
Responsibilities
Assist customers (both virtually and onsite) in the clinical environment by educating patients and clinicians, directing care, and conducting trials to support clinical application of our prosthetic products and fitting techniques
Develop broad-based technical and clinical knowledge & experience with our Ottobock prosthetic portfolio to educate our customers on fitting indications and procedures
Support customers via phone or MS Teams with product troubleshooting measures
Assist with patient care activities & manage complex fittings through the Cooperative Care program and via strategic visits (onsite and virtual) with our customers
Collaborate with our Education Team to develop and deliver educational curriculum, including online education, live webinars, onsite clinical seminars, regional trainings at remote locations, as well as technical presentations and workshops at various professional association meetings and our NA headquarters in Austin, TX
Train and onboard internal Principle Territory Managers on product features and functions to outline a successful sales strategy in the field
Provide internal education and clinical expertise for our Reimbursement, Technical Support and Customer Service Departments
Act as a liaison for information transfer between customers and Professional Clinical Services, Marketing, Sales, and Product Management Departments. This includes technical input for current or future prosthetic development projects
Provide technical support to our custom fabrication department as needed
Create technical and clinical resources, articles, or other professional documents for various Ottobock products and fitting techniques for internal and external use, publication, etc
Qualification
Required
Confident in working with advanced prosthetic technology and complex fittings
Adaptable skill set to accommodate a diverse range of clinical trainings in varying environments
Superior verbal & written communication skills to interact with the team, external customers, and patients
Experience with public speaking as an instructor or trainer
Outstanding project management and organizational skills
Ability to work independently and show initiative to develop projects to answer future needs
Capacity to manage and prioritize multiple projects and/or deadlines
Demonstrate abstract problem-solving and critical thinking skills
Proficient with MS Office and multiple virtual platforms
Must have valid passport for international travel
ABC Certified Prosthetist or Prosthetist/Orthotist
BS, Certificate or MPO/MS in Prosthetics and Orthotics
State licensure in state of residence (if applicable)
5 years practical clinical experience in prosthetics (*upper and lower limb experience preferred)
Benefits
Medical
Vision
Dental
Health savings accounts with employer contribution
Flexible spending account options
Company-paid life insurance policy
Paid time off
Company holidays
Floating holidays
100% company-paid short & long-term disability
401k match up to 3.5%