Support Services Rep Fede I - Century Automotive (Hybrid or Remote) jobs in United States
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MAPFRE · 2 months ago

Support Services Rep Fede I - Century Automotive (Hybrid or Remote)

MAPFRE is a dynamic company that values professionalism and exceptional customer service. This position involves providing support to customers and partners while delivering high-quality service and resolving contract-related inquiries.

InsuranceLife InsuranceProperty Insurance

Responsibilities

Deliver prompt, courteous, and professional service to Contract Holders, Sales Representatives, Agents, Dealers, and internal customers
Answer incoming calls efficiently and resolve contract-related questions (status, terms, coverage)
Provide underwriting guidance on vehicle eligibility
Process cancellations, quotes, and new business accurately
Handle check processing and assist with special projects
Offer backup coverage for the front desk

Qualification

Customer Service SkillsTech-SavvyBilingual (Spanish)Decision-Making SkillsOrganized & AdaptableCommunication SkillsTeam Player

Required

High school diploma or equivalent
0–1 year of customer service experience (call center preferred)
Strong decision-making and analytical skills
Ability to maintain confidentiality and professionalism

Preferred

Dealership/automotive/accounting experience is a plus
Bilingual (Spanish): A plus!

Benefits

Supportive team environment
Opportunities for growth and development
Competitive compensation and benefits

Company

MAPFRE a global insurance company.

Funding

Current Stage
Late Stage
Total Funding
unknown
2022-03-09Acquired

Leadership Team

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Dan Olohan
Chief Operations Officer
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Jaime Tamayo
CEO INTERNACIONAL
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Company data provided by crunchbase