KNAPP North America · 6 days ago
Director Human Resources Operations
KNAPP North America is a global company specializing in automated solutions for logistics. The Director of HR Operations will drive operational excellence, oversee core HR functions, and align HR processes with business objectives while acting as a strategic leader and advisor to senior leadership.
Industrial Automation
Responsibilities
Develop and execute a comprehensive HR operations strategy that supports KNAPP’s growth and transformation goals
Partner with VP HR and business leaders to align operational priorities with organizational objectives
Drive digital transformation initiatives within HR operations, leveraging technology for efficiency, scalability, and data-driven decision-making
Oversee payroll operations ensuring accuracy, timeliness, and compliance across multiple jurisdictions
Design and manage competitive compensation and benefits programs that attract and retain top talent
Ensure robust HRIS governance, reporting, and analytics to enable workforce insights and predictive modeling
Oversee onboarding ensuring a robust and positive experience for new employees
Lead the maintenance of compliance with global, federal, and state employment laws, regulations, and internal policies
Implement risk mitigation strategies and internal controls for HR processes
Respond to audits or other compliance requirements/requests
Build, mentor, and develop a high-performing HR Operations team, fostering a culture of accountability, collaboration, and continuous improvement
Establish clear performance metrics and career development pathways for team members
Lead continuous improvement initiatives to streamline HR processes and enhance employee experience
Champion automation and self-service solutions to improve efficiency and scalability
Serve as a key liaison between HR Operations and other business units, ensuring seamless integration of HR services
Provide strategic guidance and operational insights to executive leadership
Perform all other duties as assigned
Qualification
Required
Bachelor's degree in HR, Business Administration, or related field; Master's degree a plus
8+ years of progressive HR experience, including 3+ years in a senior leadership role
Proven expertise in payroll, compensation, benefits, HRIS systems, and onboarding within a global or multi-site organization
Experience with multi-state payroll required
Strong strategic thinking, analytical, and project management skills
Demonstrated ability to lead and develop teams in a fast-paced, evolving environment
Experience with HR technology platforms required
Exceptional communication and influencing skills with the ability to engage stakeholders at all levels
Authorization to work in the U.S
Passport or ability to obtain passport
Professional office etiquette is required at all times
Travel up to 10% required
Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm's length, and lifting up to 30 pounds
Preferred
Certifications such as CCP, CEBS, or CPP highly preferred
Experience with CA highly preferred
Experience with Canada and Mexico a big plus
Experience as an HR Generalist and/or Talent Acquisition Specialist a plus
Experience with ADP WFN and/or SAP SuccessFactors highly preferred
Benefits
Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
401k with a very generous employer match and no vesting!
Paid Vacation & Holidays
Profit Sharing
Paid Parental Leave
Subsidized Daycare
Tuition Reimbursement
Pet Insurance
Subsidized food delivery
Monthly celebrations
Quarterly employee events
Corporate Social Responsibility including recycling, sustainability and volunteering