Aramark Destinations · 1 month ago
IT Operations - Support Sr Analyst
Aramark is a global leader in food and facilities services, dedicated to serving millions of guests every day. The Senior Sales Technical Lead will play a crucial role in driving revenue growth by providing technical and analytical support throughout the sales process, ensuring high-quality client engagements and innovative solutions.
Hospitality
Responsibilities
Serve as a trusted technical advisor during the sales cycle, providing deep product knowledge and hands-on expertise in customer engagements, demonstrations, and workshops
Develop and maintain standardized technical sales content, pitch decks, product one-pagers, and solution narratives to drive consistency and quality in client-facing materials
Partner with marketing, technology, and business development teams to align messaging, positioning, and value articulation across all sales engagements
Lead and standardize the RFP and proposal response process, ensuring high-quality, cohesive, and on-brand submissions
Partner with finance and operations to update and maintain pricing frameworks and commercial models, including scenario modeling and win/loss analysis
Collaborate with product and engineering teams to communicate market feedback and shape the roadmap based on emerging customer needs
Support live client visits, trade shows, and demonstrations as part of the sales team, providing both technical insight and consultative partnership
Identify and integrate innovative tools, AI solutions, and automation platforms that enhance the efficiency and precision of the sales cycle
Champion digital transformation initiatives that improve the way we sell, forecast, and engage customers
Build and maintain dashboards and performance metrics to track conversion, cycle time, pricing trends, and margin performance
Qualification
Required
Bachelor's degree in Business, Engineering, Information Systems, or related field
5+ years of experience in technical sales, solution architecture, or commercial operations with demonstrated success supporting large-scale enterprise or public sector engagements
Proven experience creating sales collateral, managing RFPs, and leading complex cost and pricing analyses
Excellent communication skills—able to translate technical concepts into business value for executive audiences
Experience leveraging CRM, CPQ, or analytics platforms (Salesforce, HubSpot, Power BI, or similar)
Company
Aramark Destinations
Aramark Destinations delivers authentic, memorable experiences at national and state parks, specialty hotels, museums, and other destinations across the United States.